How Do I Check the Status If My Delivery from Postmates?

A lot of people use Postmates to have food and other goods delivered to them. To enjoy the advantages offered by this company, you need to download their customer mobile application. You can order and check the status of your order using this application. However, you need to know what the icons on the tracking page of this mobile application represent.

How Do I Check The Status Of My Delivery From Postmates?

Many people love Postmates deliveries because Postmates offers on-time deliveries. The company can deliver goods or meals from different restaurants. It was founded in 2011, and it serves more than 2900 United States cities. Its headquarters are in San Francisco, United States.

Postmates uses mobile applications and location trackers in its operation. If you want to make an order, you need to have the Postmates mobile application for customers. You can download this application using your mobile. You are likely to be given a discount on your first order after downloading this application.

You will not be ready to use the mobile application after downloading; you need to create an account. Postpones will require you to input your email address or phone number and a unique password. The entered email address and password are what you will use when logging in to your account.

Just like other consumers, you are likely to get eager about when you will receive your order. Checking the status of your delivery will make you remain a bit patient. But how do you check the status of your delivery? This article will give you a guideline on how to do this.

How To Check The Status Of Your Delivery From Postmates

You can check the status of your delivery using the Postmates mobile application. The location details that you entered when making your order are what will be used during delivery. You need to enter your address if possible since a location tracker can be erroneous sometimes.

After placing an order, the Postmates customer application will tell you when and where Postmates will deliver your product. You will also be sent a text message stating the time this company will take to deliver. It is possible not to get your order during the specified time. However, you can check the status of your delivery using the following steps.

  1. Log in to your Postmates mobile application. Contact Postmates if you experience any difficulties when logging in.
  2. Go to the tracking screen. Here, you will be able to see the progress of your delivery. The screen will have a map with your location and the location from which your order is coming.

You will see other things on this page; a car icon, a green square, and a red one. The green square shows where your order is coming from. If you only see the green square and red square on your screen without the car icon, the ordered product has not yet been picked.

If you see a car icon in the same place as the green square, it means that the delivery man has gone to pick your product but has not started his journey to you. The icon will begin moving once the driver has started his journey towards you.

You will also see a green bar on the bottom side of your map. How far the bar is from the right corner show how close the driver is to you. After your order is delivered to you, the bar will extend entirely to the left side. Also, the car icon will be in the same position as the red square.

Why Did GetHuman Write "How Do I Check the Status If My Delivery from Postmates?"?

After thousands of Postmates customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check the Status If My Delivery from Postmates? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Postmates if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Postmates Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Postmates in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status If My Delivery from Postmates? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 8 months ago
Updated 8 months ago
Viewed 450,780 times
Postmates mobile application
Checking the status of an order

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