How Do I Report an Issue with a Menu on is a website and app that allows you to order food for delivery from local restaurants. If you are having issues with menus not loading properly, or you can't select items from a menu, be sure to report your issue to Postmates by following the steps above. Be sure to contact the customer support team when you experience difficulties.

If you've ever ordered food online, you're probably familiar with Postmates is a service that allows you to order food from local restaurants and have it delivered it to your door. One of the great things about Postmates is the endless menu options. However, sometimes you may experience issues with menus not loading on the Postmates website. Luckily, there's a way to report the problem. Read on to find out how to report a menu issue with

How to Report an Issue With a Menu on

Step 1: Go to

Go to the homepage of If you are not automatically brought to the home page, click on the website's logo in the top left corner of the screen.

Step 2: Click on The Menu Button

Once at the Postmates homepage, click on "Menu" in the top right corner of your screen.

Step 3: Click on "Contact Us"

Once you have clicked on "Menu," a drop-down menu will appear with several options. Look for the "Contact Us" option. Once you click this button, another drop-down menu will appear where you can choose from several types of issues, including "My Order," "Food/Beverage," "General Feedback and Businesses." Click on "My Order" in the drop-down menu.

Step 4: Fill Out Menu Issue Form

Once you have chosen "My Order" in the drop-down menu, another form will appear for you to fill out. The form should say something like "How can we help with your order?" and will include a box for you to describe what your issues or concerns are.

Fill out the form and be as specific as possible about the type of issue you're experiencing with the menu on Be sure to explain exactly where your problem is taking place on the website, such as "I am having trouble ordering from Ramen Bar because their menu is tiny and does not indicate which items are vegan," or "The Ramen Bar page does not load properly."

Step 5: Submit Your Feedback

After you have filled out your form, click the "Submit" button. Postmates will receive your feedback and use it to improve their website. You can also go to the Postmates Help Center if you have any additional questions or concerns. Contact customer support when you need further assistance.

Why Did GetHuman Write "How Do I Report an Issue with a Menu on"?

After thousands of Postmates customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report an Issue with a Menu on to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Postmates if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Postmates Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Postmates in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report an Issue with a Menu on guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 9 months ago
Updated 9 months ago
Viewed 651,987 times
How do I report an issue with a menu on
Reporting an issue with a menu on

What customers are saying about this and similar problems

My order was not right I paid for a milk shake and did not get a milk shake..
Want a refund on my delivery
My order was lost and never received it. Very dissatisfied with this service
My order was lost and never received it. Very dissatisfied with this service
My order was lost and never received it. Very dissatisfied with this service
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!