How Do I Sign Up for Postmates?

The company leverages advancing technology to connect customers with over 600,000 merchants and deliver their items of choice. Its on-demand delivery services for restaurant meals and the convenient real-time feature for tracking orders attract many customers. For this reason, you can experience problems reaching out to the customer care service. Not to worry, though. GetHuman provides information to make access to customer service faster and easier.

Postmates is an American urban logistics company with over 500,000 fleet members who deliver quality restaurant-prepared meals to customers online. The company partners with local restaurants, retailers, and convenience stores and has served 80% of U.S. households in over 4200 cities across all states since 2011. Its professional workers facilitate the delivery and pickup of various items, including groceries, drinks, foods, electronics, party supplies, and kitchen staples.

Most customers prefer having items delivered to their offices or homes to save on time during hectic working schedules, thus avoiding the inconveniencing wait times that they may encounter when physically present at the stores. Customers place their orders online through the Postmates app and watch in real-time as a fleet member delivers their items.

To enjoy these convenient services, you need a valid email address and a mobile phone number. Here's how you can sign up for Postmates.

How do I sign up for Postmates?

Ensure that your email address and mobile phone number are ready before signing up from the website or through the mobile app.


  • Visit the official Postmates website (
  • From the homepage, navigate to the right side of the top menu bar items and click on the ‘Sign Up' tab.
  • Enter your email address and click on ‘continue.'
  • Enter your mobile phone number and submit by clicking ‘continue.'

Mobile app

  • Download the Postmates app from the App Store or Google Play Store. You can also get the app from the official Postmates website by entering your phone number in the field box provided under the section ‘Order from local favorites near you.'
  • Tap on ‘open' to launch
  • Provide your mobile phone number
  • A 4-digit code number will be sent to verify your phone number.
  • Enter your email address and tap ‘continue.'
  • Upon successful verification, tap the profile icon in the upper left corner of your screen.
  • Navigate to the payment section to add your preferred method
  • To place an order, select either ‘Delivery' or ‘Pickup.'
  • For deliveries, choose a suitable restaurant or store and place your shopping items in the cart. Once you're sure that you've selected the things you require, submit by clicking ‘Order.'

Signing up for Postmates for Work

Postmates for work is a convenient program that allows an organization to partner with a local restaurant to deliver an array of food items for its employees.

  • Look for a ‘Welcome Email' and tap on the ‘Get Started button.'
  • From your account page, add your work email in the ‘Postmates for Work section.'
  • You'll receive a verification email.
  • Tap on the activation link on opening the email to complete the signup process.

Postmates sends updates to clients, informing them of their delivery status. The company uses the phone number to ensure that customers' account details remain secure and up to date.

Alternative method

You can reach out to the Postmates customer service team by emailing their professional support technicians to address your concerns, including how you can sign up for Postmates. You can also visit the Postmates Help Pages, including the online Forum, Customer FAQ, and Online Help Desk.

Why Did GetHuman Write "How Do I Sign Up for Postmates?"?

After thousands of Postmates customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Sign Up for Postmates? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Postmates if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Postmates Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Postmates in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Sign Up for Postmates? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 10 months ago
Updated 10 months ago
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