Taking a trip is always an exciting and fabulous event. There's even many websites that help with booking airfare, hotels and rental cars, sometimes even all three in a more affordable package. Priceline is one such website. Creating an account is free and you can more easily manage your trip in one spot. But what if you need to cancel? Or change the dates or hotel? It is possible but there are some things you need to know.
Some reservations can be canceled or changed. It depends on the airline and type of ticket you bought. Chances are is you see a cancel or change button within your reservation means that you can cancel or change it. However, deals, like Express deals, where you can only see the full itinerary after you book, are not changeable or refundable. Since there are too many types of bookings and they each have many rules to follow, it's best to select the type of booking on the left, from hotels, flights, cars, cruises and packages, and look for the information on cancellations/changes.
Read the Fine Print
Before you book, it's important to read the full disclosure for the type of flexibility offered, if at all, for your itinerary. You can also find the rules and policy with your booking by checking its status.
To check the status,
To Cancel or Change a Booking
After thousands of Priceline customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel or Change My Priceline Reservation? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Priceline if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Priceline in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel or Change My Priceline Reservation? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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