Proactiv is a skincare brand that specializes in the treatment of acne. Proactiv offers the option to sign up for their membership, which includes shipments of products routinely. Proactiv's subscription service delivers its skincare products to your doorstep every 12-weeks. You may also adjust the frequency of the deliveries to increase or decrease how often you receive your Proactiv products. If you no longer want to use the subscription service, you can easily and quickly cancel the membership. In this guide, you will learn how to cancel your Proactiv subscription.
To cancel your subscription and no longer receive shipments from Proactiv, you have three options to choose from, using the contact us page, logging into your account and chat with Proactiv online or speaking with their customer care representatives on the phone.
After sending the message to Proactiv's customer care, you will receive a response in the email address you submitted in the information box.
Another option to cancel your Proactiv subscription quicker is to use the online chat feature that is only exclusive to Proactiv members. To access this feature, you must log in to your Proactiv account.
Following these steps will give you quick access to a Proactiv customer care representative to cancel your subscription deliveries. If the Proactiv customer support representatives are all currently busy, you will be put on a waitlist until they have attended all customers before you. Quickly cancel your subscription before the next scheduled delivery is set to occur.
The final method to cancel your Proactiv subscription is by calling Proactiv's customer care phone number. With the average wait time of 20 minutes, you will be connected with a Proactiv customer service team member to confirm the cancellation of your subscription.
After thousands of Proactiv customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Proactiv Subscription? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Proactiv if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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