So you have your car insurance with Progressive? Excellent. Wait, you need to cancel it and get a refund? Sure thing. That's one of the great things about Progressive, they promise hassle-free cancellations and offer many methods. How long the process takes depends on how you cancel, and who doesn't want to take the most efficient route? In general, it takes between one and four weeks to receive a refund from Progressive.
Like any insurance company, Progressive Insurance must follow state guidelines in all business dealings. This includes how its customers can cancel their policies. You might be able to do it online, by phone, in person or by mail. The only way to tell is to log into your account and look for all the cancellation options. If you see a cancel online option, then you live in a state that allows it. If you're having trouble finding your cancellation options, contact Progressive directly. They'll be able to help you find the most effective option and advise you of what information's needed to cancel. Should you prefer to mail in your request to cancel, Progressive has a document that you can download and mail or feel free to use your own. Typically, some needed information includes your name, policy number, date of birth and social security number, date and time you want your policy to end.
It's usually best to cancel your policy just before you need to renew, this could avoid possible state-related cancellation fees, which are about 10% of your remaining premium. Your cancellation goes into effect same-day if you call to cancel or use the online option. Mailed-in cancellations can add up to three weeks to the turnaround, so it's best to give Progressive enough time to complete your cancellation.
Once Progressive has processed your cancellation request, they will mail you a refund check if a credit ends up being applied to your account. Your refund should be in your hands within seven days of your request. So far, there's no option to have your refund direct deposited.
If it's been longer than four weeks since you've cancelled, please don't hesitate to call them.
In closing, Progressive has many ways to cancel your insurance depending on your state. Online, phone, in-person or by mail are the possible methods. They mail out a refund check once they receive your cancellation, and you should have it within seven days. Mailed in requests take longer and can take up to three or four weeks. Contact Progressive if you haven't received your refund after four weeks.
After thousands of Progressive Insurance customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Long Does It Take to Process a Policy Refund with Progressive? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Progressive Insurance if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Progressive Insurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Long Does It Take to Process a Policy Refund with Progressive? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.