How do I check the status of my Quicken order?

A simple 6 step guide for solving this common Quicken problem quickly and effectively by GetHuman

Go to
Click "Sign In" at the top and then click on "My Account".
Enter your User Name and Password and then click Sign In. If you can't remember your username or password, you can reset it by clicking "Forgot username or password?"
Click on "Order Status" on the left.
To look up your order, enter your last name, phone number, and credit card number you used to make the purchase; or, Enter your order number (found in your order confirmation email) and zip code.
Click on "Get Status". You order status will be displayed.
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue
Author: BenF • May 23rd, 2016

About this Step by Step Guide

After thousands of Quicken customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I check the status of my Quicken order?; Have never had an intuit password, now I am asked for one and have not been able to get into quic...; i have all ready paid you to solve the problem and i have not heard back from you about my quicke...; i cant get quicken to process passwords so i can do an updeate and i have * different times over...; Double transactions double deposits are being recorded; upgrading from microsoft money plus deluxe... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 29 minutes to get through these steps according to other users, including time spent working through each step and contacting Quicken. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Quicken Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Quicken that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I check the status of my Quicken order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Help from a Live Expert

We partner with a West Coast company with live support techs available 24/7. Take advantage of a special $1 one-week trial membership and chat with a real, live person now!
Chat With an Expert


GetHuman shows free information and tools to help customers contact Quicken and solve Quicken customer service problems faster.

Popular How-to Guides for Quicken

How do I request a refund from Quicken?
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!