RCA / Thomson Electronics: How do I factory reset an RCA tablet?

A simple 3 step guide for solving this common RCA / Thomson Electronics problem quickly and effectively by GetHuman

1
Power the device down completely, and then hold both the volume up button and the power button until the RCA logo appears on the screen.
2
When the screen changes to the Android bot on his back, press and hold the power button and then press volume up once more. At this point, the Android System Recovery screen appears, with a list of options. Use the volume up and down buttons to navigate the menu and make selections accordingly.
3
To reset the device, scroll to "wipe data/factory reset" and press the power button. Confirm the selection by scrolling down through several "no" entries until the word "yes" is visible. Highlight "yes" and press the power button. The process takes between 1 and 10 minutes, but once it finishes, it powers up again and shows the "Welcome" screen. This is a sign of a successful reset.
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Author:BenF3 years ago

About this Step by Step Guide

After thousands of RCA / Thomson Electronics customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: RCA / Thomson Electronics: How do I factory reset an RCA tablet?; Need owners manual for RCA **" led HDTV model * DETK***R; i made a mistake and set the audio to audio only i do i set it back; LRCR***BR need code to control RCA TV TCL , please; RT****H home theater (RCA) sound goes mute; my rca home theatere system is cracking and i cant figure out why; can I use an external usb cd drive with the rca cambio **.* inch tablet; Shipped my tablet in October to get fixed and I don't know if they had the right return address; My tablet won't charge or come on. What do I do... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 57 minutes to get through these steps according to other users, including time spent working through each step and contacting RCA / Thomson Electronics. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for RCA / Thomson Electronics Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like RCA / Thomson Electronics that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I factory reset an RCA tablet? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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