How Do I Buy a Gift Card from REI?

Traditional REI gift cards are delivered via mail within seven days for free, while e-gift cards are sent within a few hours. To purchase a gift card from REI, just visit the gift card page and choose the type of card. Enter the required information and add the gift card to your cart. Follow the on-screen instructions to successfully purchase the card.

Jul 13, 2023

REI gift cards don't expire, and no costs or fees are associated with them. E-gift cards are sent via email within a few hours or at a future date, while the physical gift cards are delivered for free within seven days. Customers also have the option to expedite the shipping of gift cards.

Below are the steps to purchasing a gift card from REI:

1. Visit the gift card page on the official website.

2. Select E-Gift Cards or traditional Gift Cards and choose a card design.

3. Enter the recipient and sender's name, amount, email address, delivery date and personalized message.

4. You may preview your card first or add it to the cart right away.

5. Follow the on-screen prompt to successfully purchase the gift card.

Gift cards can be stored in your member accounts. If the amount on the card isn't enough to cover the entire purchase, you may use a credit or debit card to pay for the balance. Companies who would like to purchase gift cards in bulk should contact Customer Support.

How to Check the Gift Card Balance

REI gift cards can be redeemed at all official stores and via phone as well. If you want to check the balance on your card, you can either call the Customer Service hotline or visit the nearest REI store. You can also check your balance online. Follow the steps below:

1. Visit the gift cards page on the official REI website.

2. Click Check your balance.

3. Enter the card number and PIN. Click Get balance.

If you want to redeem the remaining gift card balance over the phone but the amount isn't enough to cover the purchase, your only option is to use a credit card to pay for the balance. When the gift card balance is less than $10, customers may request to convert the balance into cash.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Buy a Gift Card from REI?

Why does GetHuman Write How-to Guides for REI Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like REI in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Buy a Gift Card from REI? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

REI

Asked a year ago
Updated 9 months ago
Viewed 1,072,262 times
REI
REI Gift Cards
Buy REI Gift Cards
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!