How do I get my hacked ROBLOX account back?

A simple 6 step guide for solving this common ROBLOX problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email address on the account, Pin/Password on the account
1
If you are looking to get your account back you will need to follow the steps below. First try to reset your password https://www.roblox.com/Login/ResetPasswordRequest....
2
Enter your username or password to see if your account shows up or not.
3
If nothing comes up, then you will need to email them from the account that you have on file with them. Use this address to send them an email.
4
In the Subject line write "Hacked account"
5
In the body of the email make sure to let them know that your account was hacked. Be sure to give them the email address and username on your account, the date that you noticed you no longer had access to the account, and let them know something about your account that only you would know like the last game that you played.
6
Once you are done, go ahead and click send and they will get back to you wihtin 24 hours.
We've helped 4,175 people get back a hacked ROBLOX account in the last 90 days. Let us help you!
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Author:GetHuman-nkaujhl4 years ago

About this Step by Step Guide

After thousands of ROBLOX customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get my hacked ROBLOX account back?; I have set up and * digit pin and cant remember it.; I forgot my password but didn't put on an email; someone has logged into my account and deleted a item worth ****R but my account was verified so I got my account back but not my item; Someone put a pin and I don't know it and i cant play games cause they restricted my account so I must know the pin please; My account got a Pin and I forgot the Pin number... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 34 minutes to get through these steps according to other users, including time spent working through each step and contacting ROBLOX. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for ROBLOX Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like ROBLOX that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get my hacked ROBLOX account back? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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