What Do I Do If My Roblox Account Was Hacked?

The idea of losing your Roblox account can sound scary, but it can happen. Sometimes, hackers can take over your account at the least expected time, and it pays to know what you're supposed to do in such times.

So, if your Roblox account got hacked, you came to the right place. This post will show you how you can recover your hacked Roblox account as quickly as possible. But, before we divulge into how you can recover your hacked account, you need to know how to tell when your account has been compromised.

Ways to Know If Your Roblox Account Is Hacked

Before you proceed with your account recovery steps, you need to be sure that you have actually been hacked and you didn't forget your password. Sometimes, people think that they've been hacked when the real issue is that they have forgotten their password. Watch out for these signs if you want to know that you've been hacked:

  1. You're unable to access your account even though your email address and password are correct
  2. Changes to your Roblox balance
  3. Your account is in different names
  4. Increase/decrease in items
  5. You 're in a group that you never joined
  6. Games on your homepage that you never played
  7. Changed avatar

Recovering Your Account If You've Been Hacked

  1. Don't panic if you discover that your account has been compromised. The first thing you need to do is recover your account password
  2. Click on the "forgotten password" link on the Roblox website and fill in your email
  3. Check your inbox fast and open the email from Roblox. Click on the link provided in the email to change your password.
  4. If your account has been hacked and you didn't have an email in it, sit back and relax since there is another way out.
  5. Create an email address and contact Roblox. Provide as many details about your hacked account as possible.

Roblox will get back to you requesting you to provide proof that you are the legit owner of the hacked account. Once you get your account back, make sure that you add the email to it. This will ensure that you don't ever lose access to your Roblox account again.

Recovering Your Roblox Account without Email

  1. To recover your account without an email, make sure that you find the hacker's email address. If your primary email has been changed by the hacker, log in to the email associated with your account immediately. You will receive an email notification that your email has been changed. The email they send you will show the hacker's email address which gives you a chance to report it.
  2. If the hacker manages to change the email and lock you out of your account, send an email to Roblox. They will ask you to provide proof of account ownership. You can provide them with either a used Roblox card or credit card that you used to purchase items on your account.
  3. Once you provide proof of account ownership, your email will be reverted.

Enable 2-Step Verification

Once you have successfully recovered your hacked account, make sure that you enable the 2-step verification method as an added security measure for your account. You can enable the 2-step verification by navigating to settings then security.

If you lost items or currency on your hacked account, Roblox will restore the items or currency that was lost in the process. However, you need to keep in mind that Roblox doesn't have a feature that allows it to revert an individual account to a previous state, but the support will work to the best of their ability to restore lost items or currency.

Why Did GetHuman Write "What Do I Do If My Roblox Account Was Hacked?"?

After thousands of ROBLOX customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Roblox Account Was Hacked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting ROBLOX if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for ROBLOX Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like ROBLOX in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Roblox Account Was Hacked? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

ROBLOX

Asked a month ago
Viewed 43,799 times
ROBLOX
hacked Roblox account
recover hacked account
Roblox account access
Hacked Account

What customers are saying about this and similar problems

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!