The idea of losing your Roblox account can sound scary, but it can happen. Sometimes, hackers can take over your account at the least expected time, and it pays to know what you're supposed to do in such times.
So, if your Roblox account got hacked, you came to the right place. This post will show you how you can recover your hacked Roblox account as quickly as possible. But, before we divulge into how you can recover your hacked account, you need to know how to tell when your account has been compromised.
Before you proceed with your account recovery steps, you need to be sure that you have actually been hacked and you didn't forget your password. Sometimes, people think that they've been hacked when the real issue is that they have forgotten their password. Watch out for these signs if you want to know that you've been hacked:
Roblox will get back to you requesting you to provide proof that you are the legit owner of the hacked account. Once you get your account back, make sure that you add the email to it. This will ensure that you don't ever lose access to your Roblox account again.
Once you have successfully recovered your hacked account, make sure that you enable the 2-step verification method as an added security measure for your account. You can enable the 2-step verification by navigating to settings then security.
If you lost items or currency on your hacked account, Roblox will restore the items or currency that was lost in the process. However, you need to keep in mind that Roblox doesn't have a feature that allows it to revert an individual account to a previous state, but the support will work to the best of their ability to restore lost items or currency.
After thousands of ROBLOX customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If Someone Hacked My Roblox Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting ROBLOX if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like ROBLOX in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If Someone Hacked My Roblox Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.