Step By Step Guides for Solving Rakuten Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for Rakuten problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because Rakuten does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a Rakuten product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Rakuten customer care issues, it is something that we often do for larger companies. A larger company example would be our Air Canada how to guides page. And also our Costco guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Rakuten problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rakuten customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rakuten customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rakuten customers

My email has changed on my account & I can’t remember my password to get in to change t...
Trying to apply a promo code for a purchase of a subscription . I tried for different p...
someone changed the contact email address, so I can't reset the passcode cuz I don't ha...
Someone has stolen my account access
I have previously sent in $ amounts to get information & ways to get per centage on ret...
Not received my money USD ***.** yet**Please see attachment for the screenshot for the...
I got the check for cash back . Check No: *********It is **.** dollars but wrong my nam...
Check* ******** wasn’t cash and it’s now expired. Will you be able to re issue?
I am new & don't know how to send you my receipt
I need to cancel my Japanese credit card from overseas as I cannot go back to Japan at...
Good afternoon, need a check reissued due to my dog eating the bottom of the check and...
I have made * purchases over $** using Rakuten, when I only needed * to qualify for the...
I am missing $** in my account
walmart says the new egift card I gave them was used in Nov. **** and I printed the eg...
I need to sync sign in info between desktop and newly downloaded android app. Although...
I reset my password *x and your system still will not accept my new password*login. Ver...
I have * stores that have not paid the rakuten promised cash back, lululemon, macys, an...
Rebate checks were sent to wrong address. Was wondering if there was a way to have them...
See more issues reported by Rakuten customers

Does GetHuman write how-to guides because they are a partner of Rakuten?

GetHuman has no affiliation whatsoever with Rakuten, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rakuten have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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