Step By Step Guides for Solving Rakuten Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for Rakuten problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because Rakuten does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a Rakuten product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Rakuten customer care issues, it is something that we often do for larger companies. A larger company example would be our Best Buy how to guides page. And also our AT&T U-Verse guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Rakuten problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rakuten customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rakuten customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rakuten customers

didnt get credit for a purchase
I had a transaction at around **:**AM **********. I did not get any cash back for that...
I received an email that I have cash back waiting and my address is needed. My address...
I received an email from Rakuten that I have $**.** in cash back and need to add my add...
I had * orders from Groupon that still say cash pending. Was supposed to be put in my...
Void check cancellation and re-issue
I ordered the subscription but my Comcast not working
Waiting on a payment for cash back rewards, it has been over a month.
I placed a large order from Macy’s using Rakuten but do not see my cash back. The purch...
I want to redeem my cash back but it will not allow me to Because the email address I...
I accidentally purchased a gift card when using rakuten but it was the wrong gift card...
I have been a member since ******** but my login is no longer working. I am not getting...
I received a confirmation of a purchase made at Macys in December **, **** * G*IFRXBPXT...
Every time I use my rakuten account for in store purchases I never receive my cash back...
Refer-A-Friend Issue **********: This ticket was opened * days ago, but I have not hea...
Hello This message is regarding referral credits of $**. *I have an account *****@***.c...
I want to get paid in Amex points. How do I join the rewards program. I don’t see it as...
Rakuten send me the credit card by registered email but it returned to them because add...
See more issues reported by Rakuten customers

Does GetHuman write how-to guides because they are a partner of Rakuten?

GetHuman has no affiliation whatsoever with Rakuten, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rakuten have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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