Step By Step Guides for Solving Rakuten Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for Rakuten problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because Rakuten does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a Rakuten product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Rakuten customer care issues, it is something that we often do for larger companies. A larger company example would be our Air Canada how to guides page. And also our Costco guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Rakuten problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rakuten customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rakuten customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rakuten customers

Have not received my proper refund. First they said it was ***.**, which was correct...
Three purchases on QVC that were on days they offered **% ebates were not honored. The...
Didn’t get referral earnings
I have * purchases from Barnes and Noble that are still pending. I made the purchases o...
you keep charging my bank acount by mistake.I send you the e mails last month then i ha...
I see that i have earned money on my past purchases but I have only received about * ch...
Does Rakuten give refunds for purchases made in the store, or just orders on the computer.
MIssing cash back on purchase and first time user for
I placed an order, but the order was not successful, however the amount was charged to...
Perd* el cheque que me enviaron,como puedo recuperar el dibero!
Missiycashback from Expedia
I am missing cash back on an order from ****. Old Navy order * *BW*H** total **.**
I places an order through rakuten yesterday ******** for the sum of $***.** at Macy's.c...
I need a check to be re-issued. It was dated ********* for $*.** it is past the ** days...
I didn't receive $** off after my first booking with Rover nor my cash back
Cashback on a purchase. I have submitted it twice but haven't heard anything.
I'm missing all my cash back from Instacart since early August
See more issues reported by Rakuten customers

Does GetHuman write how-to guides because they are a partner of Rakuten?

GetHuman has no affiliation whatsoever with Rakuten, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rakuten have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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