How do I get a refund from Razer?

A simple 2 step guide for solving this common Razer problem quickly and effectively by GetHuman

Before you get started, be sure you have: Order number, Billing address
According to the website you will need to contact customer support to get your refund. You can do so here -
Make sure you have your original order number, the credit card used to purchase the item, and the address you used to open your account
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Razer customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund from Razer?; My Razer Kraken Pro **** Mic is not working. When I am calling my friends on skype they can't hear me; razer kraken *.* not recognized in keyboard; My razer chroma *.* headset mic wont work; I need help setting something up for razer synapse; My middle mouse click on my death adder chroma isnt clicking... So we put together this guide to try to help. It has 2 step(s) to it. It takes an average of 20 minutes to get through these steps according to other users, including time spent working through each step and contacting Razer. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Razer Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Razer that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund from Razer? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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