Step By Step Guides for Solving Redbox Issues

Instructions to help with popular customer service issues

Popular Redbox How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Redbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Redbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Redbox customers

Charged for a DVD that I purchased!
I did not get one of the movies I was buying
Went to buy movies from redbox kiosk would not take my card.cool I went home spent a ho...
I returned a video case without dvd
Returned movie case without disc inside by mistake
I rented * movies last night only to come home to find my tv was busted. so I'm unable...
Brought sonic movie doesn’t work just skips the whole time kid dissatisfied
I have returned * movies to redbox weeks ago and they're charging for those movies that...
Disc does not play. Cleaned as directed still say something wrong. Tried other discs wo...
The redbox doesn't accept my card
me and my husband will have to do a small claims case against Redbox we have submitted...
I just rented three movies and I left them in the shopping cart I came back to the stor...
a charge on my account that I don't understand
Red not charged me for a movie I didn't even rent or pay for I would like my money refunded
I was charged for something I never even rentedwhen I talk to someone they told me it w...
Yes mama my son had rented these two movies and I was unaware is there anyway I could r...
I forgot to put the disc in the box and returned it with out knowing and was charged...
Red box machine would not accept the return of the movie **** on *********. What do I d...
See more issues reported by Redbox customers

Does GetHuman write how-to guides because they are a partner of Redbox?

GetHuman has no affiliation whatsoever with Redbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Redbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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