Redbox is a movie and video game rental service that primarily uses kiosk machines found in locations such as supermarkets, convenience stores, and pharmacies. Redbox has a movie streaming platform that can be found on Redbox's website. When renting a movie with Redbox, you will receive the film in a case that gets tracked through the machine. If you have lost the movie case from your rental with Redbox, you will not be able to return it into the device without the case included. In this guide, you will learn what to do if you have lost the movie case from your Redbox rental.
If you have lost the movie case from your RedBox rental, you can quickly receive a replacement case from any of the Redbox kiosks.
If you have followed these steps, you can quickly receive a replacement case and return your movie disc without receiving a late fee. In some cases, the Redbox machine may have run out of replacement cases. If another Redbox kiosk is nearby, you can find a replacement case in most situations. In a rare scenario, you could not find a replacement case. You can contact Redbox's customer service.
The quickest way to solve the problem with your rental's movie case is by contacting Redbox on the phone. You can quickly explain the issue you are experiencing and what steps you must take to return the movie. Before making the call gather information such as the payment method you used when renting the movie, this can allow the Redbox customer support representative to find your rental and help you avoid late fees.
Another option to contact Redbox about a problem with returning the movie is using their live chat feature on the Redbox website. You will quickly be transferred to the right representative to help solve your replaceable case problem.
After thousands of Redbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If I Lost the Movie Case for the Redbox Dvd? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Redbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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