Redmi is a sub division of the Chinese phone company Xiaomi. The smartphone line was released in 2013 and has since gone on to be a popular smartphone particularly in India and other developing nations.
The low cost smartphone allows its customers to set up an account through which they can access services from Redmi. Due to a whole range of factors, you may decide to get a new smartphone from a different manufacturer which means that you will have to shut down your account. the only way to cancel your Redmi account is to contact customer support.
Reaching Redmi customer support significantly depends on your country of residence. Xiaomi has different phone numbers and email addresses for the major countries. The rest of the world has a global phone number and email address through which they contact customer support. There are 3 main avenues through which you can contact Redmi customer support.
The best way to cancel your Redmi account is by calling customer support. The foremost advantage afforded by this option is that you get to talk to a live customer care agent. Providing a description of why you want to cancel your account in real time increases the chances of successful account closure.
The customer support representative can then notify you if your account has indeed been closed and if not they should explain why. Customer support from Redmi will try and convince you not to close your account but if you are sure of your decision, stick to your guns.
If customer support gives you a follow up call and try to convince you to reopen your account, ensure you pick up and in firm yet courteous words explain that you want your account to remain closed.
The live chat customer support option is also a great choice to cancel your Redmi account since you will be communicating with an agent in real time. The difference between a live chat and a phone call is that you communicate via text in the former and by voice in the latter. Therefore, your account will be closed as fast as if you were calling them. Here is how to reach customer support via live chat:
The final manner in which you can cancel your Redmi account is for you to send the phone company an email. The email should be as clear and descriptive as possible.
Customer care should write you a response within a short time of sending your email. They will notify you if you account was closed and if not, they should provide the reason why.
You can find their email address on their website.
After thousands of Redmi customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Account with Redmi? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Redmi if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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