How Do I Cancel My Account with Redmi?

The best way to cancel your Redmi account is by following these helpful tips.

Redmi is a sub division of the Chinese phone company Xiaomi. The smartphone line was released in 2013 and has since gone on to be a popular smartphone particularly in India and other developing nations.

The low cost smartphone allows its customers to set up an account through which they can access services from Redmi. Due to a whole range of factors, you may decide to get a new smartphone from a different manufacturer which means that you will have to shut down your account. the only way to cancel your Redmi account is to contact customer support.

Reaching Redmi customer support significantly depends on your country of residence. Xiaomi has different phone numbers and email addresses for the major countries. The rest of the world has a global phone number and email address through which they contact customer support. There are 3 main avenues through which you can contact Redmi customer support.

Phone Number

The best way to cancel your Redmi account is by calling customer support. The foremost advantage afforded by this option is that you get to talk to a live customer care agent. Providing a description of why you want to cancel your account in real time increases the chances of successful account closure.

The customer support representative can then notify you if your account has indeed been closed and if not they should explain why. Customer support from Redmi will try and convince you not to close your account but if you are sure of your decision, stick to your guns.

  1. Obtain the Redmi global customer care number.
  2. Call the number and if no one picks up immediately, wait and be patient.
  3. Once a call agent is on the line tell them that you want to close your account and if asked why give an appropriate reason why. You may also have to explain the reason for your account closure
  4. The agent will then go through the steps of closing your account with you on the phone. You should have your account information ready before making the call
  5. Keep going until you are sure that your Redmi account has been effectively shut down. Don't be afraid to call back the line if the account is not completely closed

If customer support gives you a follow up call and try to convince you to reopen your account, ensure you pick up and in firm yet courteous words explain that you want your account to remain closed.

Live Chat

The live chat customer support option is also a great choice to cancel your Redmi account since you will be communicating with an agent in real time. The difference between a live chat and a phone call is that you communicate via text in the former and by voice in the latter. Therefore, your account will be closed as fast as if you were calling them. Here is how to reach customer support via live chat:

  1. Go to your web browser and launch the Xiaomi website
  2. You will see the live chat option at the bottom of the page
  3. Click 'Chat Now'
  4. Wait until you are greeted by a customer service agent and go on to describe your problem. Diligently follow the instructions given.


The final manner in which you can cancel your Redmi account is for you to send the phone company an email. The email should be as clear and descriptive as possible.

Customer care should write you a response within a short time of sending your email. They will notify you if you account was closed and if not, they should provide the reason why.

You can find their email address on their website.

How Do I Cancel My Account with Redmi?

Why Did GetHuman Write "How Do I Cancel My Account with Redmi?"?

After thousands of Redmi customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Account with Redmi? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Redmi if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Redmi Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Redmi in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Account with Redmi? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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