How Do I Recover My Regions Bank Account?

Whether you have forgotten your password or your Online ID or you have been locked out of your Regions Bank account, you can recover your access. By going online and requesting your Online ID or requesting a reset of your password, you can get back into your account. You can also call customer support or go to a local branch office in person to regain Regions Bank account access.

Regions Bank, headquartered in Birmingham, Alabama, provides retail banking, commercial banking, stock holding, trust and mortgages to a number of members. If you are a member, you need to access your account at any time, but what happens if you cannot? How do you recover your Regions Bank account? You can get information and assistance from Regions Bank customer support here, and you read below on how to recover your account.

How To Recover Your Regions Bank Account

If you need to recover your Regions Bank account, you can do so online, in person or via telephone.


The quickest way to recover your Regions Bank account is online. Just follow these steps to get into your account if you have forgotten your online ID or your password.

Forgotten Online ID

If you have forgotten your Online ID, retrieve it by doing the following:

  1. Open Regions Bank's website in your browser.
  2. In the login box, click on "Forgot Online ID?"
  3. Enter your email address and social security number.
  4. Click "Find Online ID."
  5. Check your email to retrieve your Online ID.

Forgotten Password

If you need to retrieve your password, follow these steps:

  1. Open Regions Bank's website in your browser.
  2. In the login box, click on "Forgot Password?"
  3. Enter your Online ID.
  4. Select the account type.
  5. Key in your "Regions Account Number."
  6. Enter your social security number.
  7. Click on "Continue."
  8. You will receive a link to reset your password at the email address you have on file. Click the link and reset your password.

Via Telephone

If you don't have access to a computer, you can call Regions Bank customer support here to access your account. When you call, you will need to provide your account number or social security number, name, and any other identifying information required. The customer service representative will be able to assist you in accessing your account. You can also call customer service to help you unlock your account online if the online reset steps do not work.

In Person

If you live or work near a Regions Bank local branch, you can go in person to access your account. You will need to show a government-issued ID (driver's license, state-issued ID card, military ID, or other official identification) to show you have the right to access the account. The customer service representative at the branch location will give you information on your account.

Recovering your Regions Bank account is easy when you go online, call customer support or visit a branch location. For more information or assistance, contact Regions Bank customer support here.

Why Did GetHuman Write "How Do I Recover My Regions Bank Account?"?

After thousands of Regions Bank customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Regions Bank Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Regions Bank if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Regions Bank Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Regions Bank in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Regions Bank Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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