Rentalcars.com is the best car rental service in the world. They have over 53,000 locations worldwide meaning you can effectively order a vehicle from the site from whichever city you are in.
Due to unforeseen circumstances, one may want to change a reservation with Rentalcars.com. A change in travel plans or a problem with funds might necessitate the cancellation.
Good news for customers who happen to find themselves in such a scenario is that Rentalcars.com has a cancellation policy. More specifically, you are subject to the cancellation policies of the rental company from which you rent the vehicle.
Rentalcars.com cancellation policy
You will find the cancellation policy of whichever company you will be leasing the car from when reserving the car. It will be at the bottom of your screen when making the booking under '(Car rental company) terms and conditions.'
Check for the cancellation policy under the 'Important Information' section under the heading 'Cancellations, No-shows and Amendments.'
It is better to ease a car with a free cancellation policy. A free cancellation policy can be offered in two periods:
Within a fixed period after you book
You can get a free cancellation with a car rental company if you cancel the reservation within a specific state period. The period is usually less than a week.
After the free cancellation period, you pay a cancellation fee. The fee will be deducted from the refund you will receive from the car rental company.
Within a fixed period before you travel
Such a free cancellation policy states that you receive a refund if you cancel your reservation within a stated time before you are due to pick up the vehicle. The policy might allow for free cancellation 24, 48 or 72 hours before the allotted pick up time.
Making a deposit
If you paid for your booking by paying the deposit instead of the full amount of the reservation, you don't get back the money back even if there is a free cancellation policy for the booking.
How to cancel your Rentalcars.com booking
How you cancel your Rentalcars.com booking depends on whether you are cancelling your reservation via PC, mobile or through the app.
Canceling via PC
To cancel your reservation on a PC, follow these steps:
Cancelling via mobile
Cancelling via the app
If none of the above methods work, you should contact Rentalcars.com's customer care and ask them to cancel the reservation for you. You can cancel the reservation entirely or change it depending on your plans.
You can find Rentalcars.com customer service contact information on GetHuman. Ensure you carefully follow these steps in order to cancel your reservations with Rentalcars.com.
After thousands of Rentalcars.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel a Reservation with Rentalcars.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Rentalcars.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Rentalcars.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel a Reservation with Rentalcars.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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