How Do I Change the Pickup Location from Rentalcars.com?

Changing your rental car pickup location on Rentalcars.com is easy. You can decide to make the changes yourself through their app or website or contact the company's customer support agents who will sort everything for you. Even when running late, the company ensures that you can still get the rental car you booked.

Rentalcars.com is a car hire platform that connects passengers to the most prominent brands in car hire. It is part of Booking Holdings Inc., a limited company registered in Wales and England. The platform is a world leader in online travel and related services with clean cars and no hidden fees.

Unlike other platforms, Rentalcars.com has flexible rentals, which means you can change or cancel most bookings for free up to 48 hours before pickup.

How Do I Change the Pickup Location from Rentalcars.com?

Rentalcars.com has flexible rentals with free cancellations and allows clients to change their booking at any time. There are two options available when you change the booking. You can either postpone the rental or go somewhere else or change the pickup location online, via live chat, or on the phone. There are no administration fees for changing your pickup location, although it may affect the rental price.

Here are the steps for changing your booking details on Rentalcars.com:

  1. Go to the Rentalcars.com official website.
  2. Enter your email and password to sign in to your account.
  3. Click manage booking on the top-right corner of the homepage.
  4. Enter your email and booking reference number.
  5. Click the "find my booking" button.
  6. After accessing your booking, you can change the pickup location.

However, if you booked a deal labeled ''non-refundable,' you will not be able to change the booking and won't receive a refund if you cancel it. Sometimes, the only way Rentalcars.com can change the booking is to cancel it and make another one, in which case they charge a cancellation fee. Fortunately, if changing the booking changes the price or generates a cancellation fee, the company informs the client in advance.

What to Do If Running Late for A Rental Car

Rentalcars.com ensures that you can get the car you booked even if you are delayed. However, every rental company has a grace period, which is how long they will wait before marking a driver as a no-show. The grace period varies depending on the company and might be between 30 minutes and two hours. If you know you'll be late, you should contact the rental company with the information on your rental voucher. Otherwise, the rental company might mark you as a no-show. If you call them, the company may hold the car for you, but that's not guaranteed.

If you book the rental car through Rentalcars.com and are running late, call the company. They will change the time of the rental or contact the rental counter to sort out everything for you. You can also contact the counter yourself through the counter number on your voucher.

Why Did GetHuman Write "How Do I Change the Pickup Location from Rentalcars.com?"?

After thousands of Rentalcars.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change the Pickup Location from Rentalcars.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Rentalcars.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Rentalcars.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Rentalcars.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change the Pickup Location from Rentalcars.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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