Restaurant.com is committed to helping diners in America save money. It has been promoting the growth of restaurants since 1999. Restaurant.com makes it easy for restaurants to find diners.
You can cancel your Restaurant.com service if you need. Send them an email expressing your desire to cancel the service. Another option is to contact them on the phone and ask to cancel the service. Unfortunately, Restaurants.com does not offer refunds. The support agents may try to talk you out of the decision. Explain that you have made up your mind and they will guide you through the cancelation process.
If you are unsatisfied with your choice of food or restaurant, you don't have to stick to it. You can always exchange your certificate. Restaurant.com allows you to exchange your restaurant certificate for a different one of the same value without any questions. Follow these steps to complete the self-exchange process;
1. Click on 'My Account' and login to your account
2. Click on the option 'Restaurant Certificates' under 'My Orders'
3. Open the 'Exchange' link next to your restaurant certificates
4. Ensure that the certificate has not been used
5. Click on the button 'Exchange Certificate'
6. Choose 'Redeem now' or 'redeem later'
Choosing the option 'Redeem Now' lets you choose a new restaurant. If you choose to redeem later, you can view your Restaurant.com card under the section 'Restaurant.com Cards.' When you are ready, use it to find a new restaurant certificate. Note that you can only exchange your certificate with a different one of equal value.
Canceling the Dinner of the Month Club Membership
You may cancel your Dinner of the Month Club membership under the following policies;
Restaurant.com may terminate your agreement with them even if you didn't make the request. They are likely to cancel your service if your conduct is deemed unacceptable.
Contacting the Support Team
There are lots of ways to contact Restaurant.com if you need help. The best way to contact them is on the phone. You will be connected with a customer care agent who may help you. The customer service agents are friendly and experienced. They can help you with service cancelation and any other issues.
Email support is the best option for customers that don't need to speak with an agent. Send Restaurant.com an email with the details of your concern and the type of support you hope to get. Email support allows you to retain details of your communication with the customer care agents. You can refer to them in the future.
The Restaurant.com help forum is full of ideas that may help answer your questions. It covers the most common issues and questions that customers have. Refer to the help pages before seeking other support avenues. You can learn from the experiences of other customers.
After thousands of Restaurant.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel Service and Get a Refund from Restaurant.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Restaurant.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Restaurant.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel Service and Get a Refund from Restaurant.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.