How Do I Recover My Password for Account?

As a user, you want access to your saving certificates at any time. When you cannot log into your account due to a forgotten password, you can reset it online or through the mobile app. If you still cannot access your account after resetting your password, customer service can help you regain access to your information. is an amazing app for people who love to eat out but want to save a few bucks. With you can get discounts at some of your favorite restaurants, but what happens if you can't remember your password? How do you recover your password for your account? You can get account information or assistance from customer support here, and below are steps you can take to recover your password.

Recovering Your Password

You can recover your password either online or through the mobile app and start enjoying the benefits of discount dining again.

Online Password Recovery

To recover your password online, follow these steps:

  1. Open in your computer browser.
  2. Click on "Sign Up/Log In."
  3. Above the password box, select "Forgot it."
  4. Enter your email address in the box on the page that appears.
  5. Hit "Submit."
  6. Open your email account and locate the email from
  7. Click on the "Reset Password" link.
  8. Enter your new password.
  9. Re-enter your password.
  10. Click "Submit."
  11. Log into your account to a view your certificates.

Mobile App Recovery

If you have the mobile app, you can reset your password with it by doing the following:

  1. Open the app on your mobile device.
  2. Tap on "Account" at the bottom of your screen.
  3. Select "Forgot Password?" under the sign in blocks.
  4. Enter your email address and touch "Submit."
  5. Check your email inbox for a reset email from
  6. Tap on the link in the email for the link to open in your phone's browser.
  7. Enter your new password.
  8. Confirm new password.
  9. Tap on "Submit."

If you still cannot log into your account after resetting your password, there may be issues with your browser. Try to log in with a different browser to see if you can log into your account. Also, check your internet or data connection to make sure you are still online with your computer or mobile device.

Customer Service

When all other options have failed, you can contact customer service here for assistance in resetting your account and password. Provide the representative with your name, email address and any other relevant information to aid in locating your account.

Resetting your password for is simple using either the online website or the mobile app. For more information or assistance, contact customer support here and enjoy discounts at your favorite restaurants.

How Do I Recover My Password for Account?

Why Did GetHuman Write "How Do I Recover My Password for Account?"?

After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover My Password for Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Password for Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Asked 10 months ago
Updated 2 months ago
Viewed 263,096 times
reset password

What customers are saying about this and similar problems

ordered discount certificated on ******* total charge **.**. I have not received the c...
Difficulty signing in and using certificates.*Have waited on phone *** minutes without...
I am a restaurant owner and need to redeem one of your coupons but none of your numbers...
I have several gift cards for $*.** that I want to combine for a larger amount purchase...
I had a account years ago linked to an email address through my employer...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!