As a Napster (formerly known as Rhapsody.com) subscriber, you may have found a better music streaming service, or you are cutting back expenses and want to cancel your subscription. How do you cancel your Napster subscription? You can get information and support from Napster's customer support team here, and you can read on for steps on cancelling your subscription.
Note: Rhapsody rebranded itself as Napster after acquiring the Napster brand.
There are five ways you can cancel your Napster subscription: through the website, through Google Play Store, via iTunes, via telephone or through your mobile carrier.
You can cancel your Napster subscription online by completing these steps:
If you subscribed to Napster through your iPhone or iPad, you can cancel it on your smart device by doing the following:
To cancel your Napster subscription using Google Play Store, do the following:
If you subscribed to Napster through your mobile carrier, you will have to contact the carrier directly to cancel the subscription. The customer service representative for your mobile carrier can assist you with cancellation.
You can also contact Napster directly via telephone here and request cancellation of your subscription. When you call Napster customer support, provide them with your name, subscription information and identifying information. You may also be asked for the reason why you are cancelling your subscription.
Whether you are switching to a different music streaming service or cutting items out of your budget, you can cancel your Napster subscription online, via the iTunes store, via Google Play, through your mobile carrier or via telephone. If you need more information or assistance, contact Napster customer support here.
After thousands of Rhapsody.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Rhapsody.com Subscription? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Rhapsody.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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