Step By Step Guides for Solving Rockauto Issues

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

I ordered a truck part that was defective then ordered a new one that I will install th...
Just received our order **********. I ought I was ordering a transmission dipstick for...
Bought wrong alternator like to exchange
missing item that I payed for...got one part (control arm) but not the other part GM G...
Price on front roaters and brakes pads for a **** Pontiac Sunfire * cylinders
Temperature sensor is to small for the new housing. Need to order a new one but do not...
Power window control stopped working
I need to return fuel injector but lost paper and am past may third need my core fee back
I ordered a water pump and fan clutch assembly for my **** Dodge Ram **** with *.*L V...
th card care transmisson lines that i ordered you do not have stock it was charged...
It says order wasn't payed infill my bank says it was
Order * **********The temperature sensor is too small for this new part. I need help fi...
I prefer to give a better explanation with someone,warehouse fro rockauto.com send me t...
Sent me the wrong part
They sent me the wrong part
I returned order********** tracking*********************
I need spark plugs and coil packs for a **** Cadillac dts
My package didn't arrive yesterday when it was suppose to be delivered and still hasn't...
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Rockauto Reference

Guidance for Other Companies

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