Step By Step Guides for Solving Rockauto Issues

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

I returned an incorrect order . It arrived at your store Wednesday, I need my refund pu...
Why haven't received my order yet
I returned an order that was not the one I ordered. It reached your store in aurora Col...
my part was suspose to have been shipped out on the **th of dec but i never got it yet...
order was cancelled. where is the money i sent you
A radiator for ford**** tractor * cycling
Why was my part sent back
I am looking to buy a Ford **** Edge *.*L.V**body & lamp assembly *radiator support (th...
Part number ******-*** the question I have is the delivery time and date, Joseph Childs...
Sent wrong parts twice need refind or right part asap
I'm just trying to find the right parts and your online service isn't cutting it.i woul...
Hi I ordered * ford flathead gasket sets order ********* and they were supposed to arri...
this part *OEM * Interchange Numbers: *T*Z*****B costs $***, and the cost of shipping i...
I would like somebody to call me I think I accidentally doubled my order **********
I think I accidentally Doubled my order
Need to speak to rockauto customer service
Order *********, received package missing parts and used online Order Status to report...
Need an alternator for a **** Malibu *.* l engine
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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