Step By Step Guides for Solving Rockauto Issues

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

I recently bought a strut for my **** nissan Altima passenger side *.*L * cylinder I...
Paid for overnight shipping didn't get it
The issue i have is my products are not arriving on time. I paid for my product to arri...
I bet he got some parts off of here but he will not return them for me because they're...
We paid extra for shipping so that it would here today. And our package is not going to...
I only received one front outer bear when I ordered two
I still haven't received my order for my car parts which were motor mounts and transmis...
I have a **** Silverado pick up truck with the accordion mirrors I need to switch
I want to talk with someone about my order
Can't find part ,, need upper oil pan for **** Mercedes ***d
I got charged twice on my account credit card account and I want to cancel cuz you took...
Having trouble finding my part
Did my order go through
they shipped me the wrong parts and they have no one i can talk with about their mess u...
Cv axle shaft for **** chevy hhr paid ** dollars for the part and ** dollars next day s...
Trying to aquire a main crank pan for a ****-**** Dodge Stealth twin turbo rt or a Mits...
need to know what is the correct number for a plug coil for a **** BMW ***i .What is re...
I put the wrong email on my order how can I change it to track my order
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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