Step By Step Guides for Solving Rockauto Issues

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

Need to speak to a real person about the order placed
I'm being charged twice for the one part that I ordered
Fog lights ordered are too small
Trying to return core for alternator what do I do.**Bob
Order a gas tank an it payment was taken out of my account but I did not get tracking i...
Re: order *********. ********* . I used wheels (***-****) last winter for snow tires wi...
Looking for a right rear taillight (on lift gate) for an **** Lincoln Navigator.
I need to return a order that did not come correct, the parts don’t fit in my car
Order No. ********* needs to be sent to this address. *** Miami Rd. Eucha Ok. *****
I am trying to place the orden but the page don’t let me do it Said to pay taxes separa...
I bought brake pads and sensors for a **** Jaquar, rear pads and sensors fit the car th...
I have a return label from rockauto but FeX dose nor recognize tracking * on line and...
I ordered an alternator for my **** dodge intrepid v* *.* the part number is MA...
I have a ** c**** dually long for longer rear studs
I need to make a return. The exhaust I bought snapped on a factory weld. I haven’t even...
I have parts I ordered that were duplicates. I cancelled on website but just shows req...
Placed an order and attempted to fill out the survey and it froze I clicked back and I...
Can I talk to someone on the phone because I can explain the situation better
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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