Rockstar Games: Why didn't my code work?

A simple guide for solving this common Rockstar Games problem quickly and effectively by GetHuman

If your game code or promo code did not work, you will need to contact Rockstar directly. You can submit a report ticket here.
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Author: BenF • February 11th, 2016

About this Step by Step Guide

After thousands of Rockstar Games customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Rockstar Games: Why didn't my code work?; In gets * I ordered the bravado verliar ($***,*** car) to my garage and it hasn't showed up for half an our; I was permanently banned for an unspecified reason.; I was wondering about the white shark card there's a rebate for ***% so does that mean I get a ***% of my money back?; I saved up $* million next day I came back online I did not see $* million GTA *; I purchased GTA V a while ago, and now when I go to purchase cars on gta online, nearly all of the cars are marked as exclusive content.... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 14 minutes to get through these steps according to other users, including time spent working through each step and contacting Rockstar Games. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Rockstar Games Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Rockstar Games that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why didn't my code work? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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