Roku is a leading company when it comes to the provision of TV streaming services. They offer Roku TVs with inbuilt streaming capabilities and streaming players that are compatible with other TV models. The company is known for offering top quality and affordable products and services. If you have bought any of their products and you do not like it for some reason, it is possible to return it and get a refund.
Roku has a 30-day money back guarantee for products bought directly from www.roku.com. Therefore, if you would like to return a product you purchased from Roku and get a refund, you have to do so within thirty days from the day on which your payment method was charged. Remember that you will be the one to pay for the return shipping. However, it is imperative to note that this policy is only applicable to products purchased directly from Roku. If you bought your Roku products from other retailers, you should refer to their return policy.
To make arrangements for returning your product, you can contact Roku in a number of ways. For instance, you can go to Roku customer support page and provide details about your issue. A customer service agent will take your case and ensure that it is resolved within the shortest time possible. Alternatively, you can simply contact Roku by GetHuman through email. Another swifter way of contacting Roku for a refund is by live-chatting or calling Roku by GetHuman.
Overall, it is apparent that Roku is one of the leading providers of TV streaming products. If for some reason you are not happy with a product you bought directly from Roku, the company has a return policy that allows you to return the product and get a refund if the return is initiated within 30 days after the purchase. You can contact Roku for you to initiate the return process and get a refund. However, the product must be in good shape. This is because refund requests for products with damaged or missing parts or without the original packaging can be denied.