If you are looking for a prepaid credit card that offers you a wide range of exciting features, then you should try out the RushCard prepaid Visa card. Most of its features are decent, and it offers free phone support to all of its customers.
This prepaid card does not charge an activation fee, but you are expected to pay a one-time fee to purchase the plastic card. After that, you can choose either a pay-as-you-go plan or a monthly service fee. If you intend to use your card frequently, the monthly service fee option may be the best option for you.
Even though the card provider offers decent service, customers have come forward to complain about unusual charges on their RushCard accounts. If you are already using RushCard and you encounter such a thing, the best thing to do is file a dispute with the card provider.
RushCard has provided a simple way of enabling its customers to file such disputes. All you have to do is filling and online dispute form and submit it to the company.
The card issuer will take a few days to assess your claims and monitor your account activity before responding to your dispute. If you do not hear from them quickly, be sure to contact the customer care department for immediate assistance.
Once you submit your dispute form, RushCard will take time to evaluate your claim and establish whether it is genuine.
If you did not authorize the payment, they would try to establish the cause of the fraudulent charge on your card and ways of correcting the mess. Typically, all fraudulent charges made to your card will be refunded in full.
However, you need to make sure that you take appropriate security measure while managing your RushCard online to avoid falling victim to scams. Do not share your card details with anybody and only use it to pay for products or services from recognized merchants.
You need to keep in mind that securing your RushCard or any other credit card that you may own starts with you.
If somebody manages to steal your money, then you can be sure that the issue will be addressed promptly and all loopholes sealed. Just make sure that you provide as many details as possible about the fraudulent transaction on your card.
After thousands of RushCard customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Dispute a Charge with Rushcard? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting RushCard if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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