How Do I Get a Replacement Card from Rushcard?

If you have misplaced or lost your rushcard, you can get a replacement. easily with these helpful tips.

RushCard is a popular prepaid card that you can use either in stores or stores that accept Visa debit cards. You can use the card to withdraw money from an ATM and to pay bills. It is a great way to save money since you can only spend the amount you loaded into your account.

If you have misplaced or lost your card, you can get a replacement. The first thing you do should be to contact the customer support team and cancel your card. Your replacement card will be sent to your address when you request for it. If you had funds in your card, you can transfer them to your replacement card.

You may contact the support team if you want a replacement for your card. When you call, you may need to submit your request through an automated system. If the option is not helpful, you should speak directly with an agent and ask for help.

Replacing a Card that Is About to Expire

The address that you have on file with RushCard should always be accurate. If there are any errors, you should update them as soon as possible. You can do it by following these steps;

1. Log into your online account

2. Select the option 'My Account' in the navigation bar

3. Click 'Edit Contact Info' on the menu options

Another option to update your address is to contact the support team. The process of getting your replacement card starts about 45 days before the expiration date of your card. If you need to update your address information, do it before that time. If you are late, you may not get your replacement.

The RushCard Temporary Card

RushCard Live packages in stores have a temporary card that may be used when paying for purchases until you get your personalized card. At the register, you can select and sign 'credit' for signature purchases. You can use temporary cards for PIN-debit purchases.

Even though the cards are helpful, you cannot use them to make purchases outside the United States. You cannot use temporary cards at ATMs.

Once you verify your identity, you can reload your temporary card. You may need to pay a fee for non-direct deposit reloads.

If you have any trouble getting or using your temporary card, you should contact the customer service team for help.

Canceling Your Card

If you are unable to get a replacement card, you may need to cancel your existing one. The best way to cancel your card is to contact the customer support team on the phone. You may also log into your account online and navigate to the 'Customer Care' tab on the navigation bar. Click on the option 'Close card.' Once the cancellation process is over, you will receive a check-in your mail. It will include your remaining balance. If you do not receive the check, you should reach out to the customer service team.

If you need help getting your replacement card from RushCard, you may seek help from the customer support team. The best way to get help is by speaking directly with a representative on the phone. Explain why you need a replacement and answer any questions that may come up. Be polite even if you feel that you have been inconvenienced. You are unlikely to get the help you need if you come off as rude or impolite. If you can't get help from one representative, you should contact them again.

Unfortunately, it may be impossible to get support from RushCard on other platforms. Do not contact them for help on email, live chat, or their social media sites.


How Do I Get a Replacement Card from Rushcard?

Why Did GetHuman Write "How Do I Get a Replacement Card from Rushcard?"?

After thousands of RushCard customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Replacement Card from Rushcard? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting RushCard if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for RushCard Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like RushCard in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Replacement Card from Rushcard? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 3 years ago
Updated 3 years ago
Viewed 1,841,501 times
RushCard Account
replacement card
lost card
stolen card
account access
Replacement Card

What customers are saying about this and similar problems

Hi My name is Veda Cherry, I was contacting about a replacement card. My old card expir...
I called Customer Service for a replacement card since my original card strip will not...
Replacement old card with New Replacement Rushcard for Elton Turner
Need replacement rushcard for Elton Turner
On May **th I reported my card lost Rush Card Services were supposed to send a card out...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!