How do I get a refund for a Ryanair flight that was cancelled?

A simple 9 step guide for solving this common Ryanair problem quickly and effectively by GetHuman

Before you get started, be sure you have: Ticket number, Booking reference, Date of booking, Name on the ticket, Email address on the account, Flight number
The two best refund options and are online and not over the phone. You can use a live chat option or there's a form that you can submit for a refund. To submit the form online use this link to get started.
From the drop down menu, click "Flight Cancelled"
Enter the Flight Reservation Number
Choose if this was a one way flight or round trip
Enter the date of the flight
Type in your name and email address then click the box marked "I wish to apply for a partial refund of one of the flights or for specific customers included in this flight reservation."
Type in the code in the CAPTCHA box, then Submit the issue to Ryanair.
If you don't know some of the information about your flight, then it's best to choose the option to live chat with an agent. If you want to start the chat, use this link.
Enter your name and email address and booking number and then wait. Some times you will you will try to chat and it will tell you that the queue is full. Just leave the screen open and a spot will open up for you eventually and you can chat with someone that hopefully can help. Good luck!
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Author: Adam • May 18th, 2017

About this Step by Step Guide

After thousands of Ryanair customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I get a refund for a Ryanair flight that was cancelled?; i cant find the itenerary email to complete my check in fr my flight!; I have made a booking but I haven't got a email and reservation number; i have booked a flight from Athens to Berlin. The flight is today at **:**...*nd i just realised...; To add travel insurance as it said it wasn't available for flight and we don't know why. Have the...; Lost my E mail conf bookingfrpm **th May ****... So we put together this guide to try to help. It has 9 step(s) to it. It takes an average of 12 minutes to get through these steps according to other users, including time spent working through each step and contacting Ryanair. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Ryanair Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Ryanair that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I get a refund for a Ryanair flight that was cancelled? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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