SafeLink is a government-sponsored program. It gives a free cellular phone and limited calling minutes to those who qualify. The type of phone and amount of minutes you receive depends on your residence.
With SafeLink Wireless, low-income individuals can own cell phones. They can enjoy certain benefits without the stress of a credit check. The service is offered in many states within the United States. Customers will receive a Tracfone brand prepaid phone. When you run out of the allotted free minutes you can buy a Tracfone card for more airtime.
To check the status of your SafeLink application, you can use the Online SafeLink enrollment status tool. Another option is to contact the customer support team.
On the tool, enter your SafeLink enrolment ID. This is the ID that you received when you first applied for the services. If you are unable to find the enrolment ID, enter your date of birth, the last four digits of your Social Security number, and your ZIP Code.
Tap on the button 'Go' and you will find detailed information about the status of your application. If your application has been approved, you can find tracking information on the enrolment status tool. The tracking information includes details that can help you determine the expected delivery date of your phone.
Applying for a SafeLink Phone
If you qualify to apply for a SafeLink phone, you can do it on SafeLink's website. Apply for the Lifeline program. You will need to enter details such as your home phone number, email address, name, social security number, and address. Your social security number will be used as a reference to determine if you are currently receiving any government benefits. If your application is approved, you can expect your phone within five to ten business days. The phone is sent to you through US registered mail.
Qualifying for SafeLink Wireless
You qualify for SafeLink Wireless if you meet the following criteria;
1. You currently receive federal assistance. This includes benefits such as food stamps, public housing, and Medical
2. No member of your household currently receives SafeLink service
3. Your total household income is below or at the national or state poverty level
4. You have a valid US street address which accepts mail from the US Post Office
SafeLink offers three service plans. Each one of them comes with the following benefits; nationwide long-distance, local calls, voice mail, nationwide text, 411 directory assistance, and free-roaming.
For monthly minutes, you can enjoy; 125 minutes, 68 minutes, and 250 minutes. For the option of 68 minutes per month, texts are 0.3 minutes for a text. You also enjoy free international calling to more than 100 locations and monthly carryover for any unused minutes. The option of 125 minutes per month also allows you to carry over your unused minutes. You do not enjoy carryover minutes if you choose the 250 2minutes per month plan.
If you need help checking your application status, you may seek help from the customer support team. The best way to speak with a representative is on the phone. You will be connected with a representative in an average of 22 minutes. Another way of contacting them is through Live Chat. The current wait time when seeking help on live chat is 15 minutes.
If you are not in a hurry and do not need to speak with a representative, you may seek email support. You may receive a response at an average of three hours.
The help desk is another great way to seek help. It has lots of targeted tips, reminders, and suggestions.
After thousands of SafeLink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Check My Application Status with Safelink? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting SafeLink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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