Safelink is a cellphone company owned by TracFone Wireless. This company specializes in providing cell phone service to people who participate in government programs like Medicaid and SNAP. The Safelink wireless service is considered part of the Lifeline Support Service. People who participate in approved government programs are eligible for this service. Eligibility requirements are set by each state where the Safelink service is provided.
Anyone interested in receiving Safelink Wireless cell phone service can meet eligibility requirements in a variety of different ways. If you participate in a government program like food stamps or Medicaid, you are eligible for Safelink service. If you have a low income, you may also be eligible for Safelink service. Proof of income, as well as proof of participation in a government program, are required to prove eligibility. If income is used to prove eligibility, you can use your W-2, the prior year's tax return, and four consecutive paychecks. Unemployed people are also eligible for Safelink service. Also, applicants must have a valid U.S. address. PO Boxes don't count as a valid address.
If you are using income to prove eligibility, you or your household must have an income that is at or beloved 150% of the federal poverty guidelines. The income requirements as of March 2021 are as follows:
After thousands of SafeLink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Know If I Qualify or Am Eligible for Safelink? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting SafeLink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like SafeLink in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Know If I Qualify or Am Eligible for Safelink? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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