How Do I Replace a Lost or Stolen Safelink Phone?

It's terrible when your Safelink cell phone gets lost or stolen and you have to have it replaced. However, it happens, but the good news is you can either get it replaced with a standard model like the one you had, or you can get a new upgraded phone. It is important to call a Safelink representative as soon as you notice your phone is missing to report it so that they can turn your service off and save your current available minutes to be added to your new phone.

How do I replace a lost or stolen Safelink phone?

The answer to your question, "How do I replace a lost or stolen Safelink phone?" can be found right here in this article.

How to Replace a Lost or Stolen Safelink Phone

Phones today are not just for making phone calls anymore, but most people use their phone for many other things as well such as to...

  • • Store important contacts
  • • Keep passwords
  • • Play games
  • • Browse the internet
  • • Listen to music
  • • Watch moves
  • • Send emails
  • • Engage in video conferencing
  • • And much more

Therefore, when your phone is lost or stolen, you too will feel lost. The good news is you can get a replacement phone at most stores. The first thing you must do if your phone is lost or stolen, is contact a Safelink customer service representative to let them know so that they will immediately suspend your service then hold the minutes you still have available so that they can be transferred to your new phone upon activation. To contact a customer service representative at Safelink now, follow this link.

Getting Your Lost Tracfone Replaced

Safelink Wireless does not provide insurance plans for Tracfones; therefore, if your phone should stop working, get lost, or get stolen, you will have to buy a new one. The good news is you can either purchase another basic model phone or get it replaced with an upgraded model, which is newer and better than the standard model. You can also purchase a time card at most drug stores, Amazon.com, Wal-Market, or wherever Tracfones are sold. The company has many different partners that are well-known cell phones manufacturers, such as LG, Motorola, Kyocera, and Nokia. Due to this partnership, it is possible to get a high-quality phone replaced at a competitive price.

What to do When you Notice Your Phone Is Missing

• You can either go online or call the toll free number, which you will find here • Enter your zip code and a list of Tracfone phones that are compatible with Safelink Wireless services will be displayed

• Provide your phone number, your name, and the serial number of the missing phone

• Let them know if you would like to keep your current phone number or get a new one

• Purchase a new phone at Eckerd, Radio Shack, Kroger, Walmart, K-Mart, or a drug store that has them available

When your new cell phone arrives, you will have to first activate it before you can use it, click here to activate your new phone now. You will be asked to provideyour new phone's serial number located on the activation card and the SIM card code found on the back of the SIM card. Any remaining Tracfone airtime will be transferred to your new phone.

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Why Did GetHuman Write "How Do I Replace a Lost or Stolen Safelink Phone?"?

After thousands of SafeLink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Replace a Lost or Stolen Safelink Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting SafeLink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for SafeLink Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like SafeLink in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Replace a Lost or Stolen Safelink Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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