Is Safelink Cellphone Service Any Good?

Most people may not be aware of any low-income programs that offer free phone service for those who qualify, but there is one. It's called Safelink wireless and Tracfone manages it. You can bring your own compatible phone and keep your number, or get a new phone. Either way it's one less worry if you're okay with the basics.

What is Safelink Wireless? It's a low-income focused program provided by Tracfone that allows eligible residents to have free monthly service, with the only caveat being that it's not available in every state. To many who do live in eligible states, free service would be helpful. It's one less thing to worry about in an age when there are fewer and fewer pay phones available. But is Safelink any good? In order to answer that, this guide will answer a few other questions first. After reading, it's up to you to decide if the company is any good.

Benefits of Safelink

First the good points. Safelink provides free plans. If you qualify, you can also bring your own phone and receive the same benefits as people who do receive a free phone. One example of the plan offered with a free phone is 350 minutes of talk and 4.5 GB of data. You also receive unlimited texts. Those who qualify who bring their own compatible device receive the same plan. You also receive your refills automatically close to the same time each month. This will give you the basics. Please call Safelink Wireless customer service with any questions or if you want to know more about their products. They're available seven days a week.

The Drawbacks

Everything has its pros and cons, and a low-income program is no exception. There may only be one type of plan available for your area if you qualify, so the basics may or may not be enough for your needs. The plans offered appear to be determined by zip code. There's also no rollover when it comes to unused balance. Plus, if the only plan available offers 350 minutes of talk and you need more, you may need to keep looking or use text for most of your conversations and use your minutes in emergencies.

You also may not get a choice in phones if you opt in for a free phone. There are people who qualified for a free phone who received a smartphone with 8 GB of internal storage which is okay if you need to make phone calls, text and check your email once in a while. There are people who don't need much and that is perfectly fine. Then you have people who want to be productive and have the latest phone and this service may not suit all their needs.

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Why Did GetHuman Write "Is Safelink Cellphone Service Any Good?"?

After thousands of SafeLink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Safelink Cellphone Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting SafeLink if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for SafeLink Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like SafeLink in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Safelink Cellphone Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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