Why are my Sallie Mae loans in repayment if I am still in school?

A simple 3 step guide for solving this common Sallie Mae problem quickly and effectively by GetHuman

1
Hi there, there are several possible reasons why your loan has entered into repayment status. Smart Option Loans can be placed in deferment if; 1. When you’re going back to an eligible school, or, 2. When you’re in an internship or residency program. In order to defer payments with Sallie Mae you must: 1. Fill out and submit a deferment form: https://www.salliemae.com/assets/products/managing/In-School-Deferment-Form.pdf 2. Verify your school sent in verification by entering your school name into this database: http://www.studentclearinghouse.org/colleges/enrollment_reporting/participating_schools.php 3. If neither of these options work, contact Sallie Mae directly here: https://gethuman.com/phone-number/Sallie-Mae The issue could also be traced back to your school. Contact your school's admissions/enrollment/registrar's office to verify everything is in order. Let me know if this helps!
2
In order to defer payments with Sallie Mae you must: 1. Fill out and submit a deferment form: Deferment

2. Verify your school sent in verification by entering your school name into this database: School List
3. If neither of these options work, contact Sallie Mae directly here: https://gethuman.com/phone-number/Sallie-Mae
3
The issue could also be traced back to your school. Contact your school's admissions/enrollment/registrar's office to verify everything is in order. Let me know if this helps!
Do you have this same issue? Get started now with our tips and tricks.
Start fixing my issue now
Author:The GetHuman TeamJanuary 15th, 2016

About this Step by Step Guide

After thousands of Sallie Mae customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Why are my Sallie Mae loans in repayment if I am still in school?; Need them to remove themselves off my credit. I've never had a loan with them; I found a sallie may on my credit report but don't know anything about it and would like to know abo; I cannot access my account using my information; If I withdraw from a course and no longer am full time do I have to start paying off my loan?; I need to find out status of student loan. I had filed for forgiveness, because of my disability. I'm not sure of what to do?... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 38 minutes to get through these steps according to other users, including time spent working through each step and contacting Sallie Mae. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Sallie Mae Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sallie Mae that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why are my Sallie Mae loans in repayment if I am still in school? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Sallie Mae

Contact Sallie MaeSallie Mae Customer ServiceMore Sallie Mae How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Sallie Mae and solve Sallie Mae customer service problems faster.
Popular How-to Guides for Sallie Mae
How do I consolidate my student loans with Sallie Mae?
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!