How Do I Return an Item to Sam's Club from Their Cyber Monday Sale?

This article discusses making a return for something you purchased at Sam's Club's Cyber Monday sale. Instructions are given for making the return in three ways: online, in person, and by phone. Sam's Club's return and refund policy is given as well, providing details about how your purchase should be returned.

Sam's Club holds a regular Cyber Monday sale in which it discounts many of its popular electronic items. If you bought something from Sam's Club's Cyber Monday sale and need to return it, you can learn about Sam's Club's return policy and the proper return procedure below.

Sam's Club's Return Policy

To get a refund, you need to include everything that came with your original purchase, including the packaging, accessories, manual, warranty card, and promotional gifts (if any).

You should have your receipt or the order slip that came with a delivery if you want to make a hassle-free return. However, you can still try even if you no longer have the receipt or order slip. Sam's Club will try their best to process your return even without it.

Shipping charges are not refundable unless the reason for the return is damage that happened during shipping or a mistake made by Sam's Club.

If you made your purchase at a Sam's Club and the item is eligible for a refund, you will receive that refund in the same form of payment you used to make the purchase or on a Sam's Club card. If you made your purchase from, your refund will be made to the same account you used for the purchase. You cannot use the return process to return an item you bought at a club. However, you can return a purchase from to any Sam's Club location.

Making a Return

In Person

Go to the nearest Sam's Club location with the item and all of the accessories described above. Go to the service desk, where the customer service staff will help you.


  • Go to Sam's Club's web page.
  • Click on "Sign In" at the top of the page.
  • Log in to your account.
  • Click "My Account."
  • Click "Order History."
  • Click on the order you are returning.
  • Follow the instructions you are given.

By Phone

You can request a pickup return by calling the Member Service Center. Listen for the prompts for "" and "returns." You should have your order and membership numbers with you when you call.

If you have any questions about your purchase or the return process itself then you should contact Sam's Club's customer service center for help. They have phone, chat, and email options.

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Why Did GetHuman Write "How Do I Return an Item to Sam's Club from Their Cyber Monday Sale?"?

After thousands of Sam's Club customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return an Item to Sam's Club from Their Cyber Monday Sale? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sam's Club if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Sam's Club Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sam's Club in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Sam's Club from Their Cyber Monday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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