How do I cancel my subscription on ScentBird?

Subscriptions make everything easy, as long as you are using them. The key is cancelling them when you are not so you won't keep getting charged. Here's how to cancel your Scentbird account.

Aug 20, 2019

ScentBird is a popular perfume subscription service. The site allows people shopping for cologne to try a wide variety of designer perfume samples without necessarily buying a full bottle. This is particularly important for people who are new to colognes and are probably not sure about what they like. It is also an excellent site for those who wish to experiment but still keep their budget low. With a monthly subscription of $14.95, a thirty-day supply of cologne sample that you choose will be delivered to your home. Before subscribing for the service, the site also allows people to preview the best selling perfumes to know how many of them are of interest. If for some reason you would like to opt out after subscribing, there are several approaches you can follow to cancel your subscription.

Unsubscribe Via the ScentBird Website

Unlike most subscription services, which make opting out unnecessarily difficult, canceling ScentBird subscriptions is rather straightforward. ScentBird's website has features that allow subscribers to cancel their automatic subscriptions within their interface by following these simple steps.

1. Log in to your ScentBird account

2. Hover over your name at the top of the navigation bar. A drop-down menu will appear showing "Subscription Status."

3. Under "Subscription Status," click on "Request Cancellation" link to initiate the cancellation process.

Email ScentBird

Alternatively, you can also request for a cancelation via email. In this regard, you can email them at and ask them to cancel your account. Once you have made your request to cancel your subscription, it will take at most seven days for it to be effected. However, ScentBird does not refund you for subscriptions that have already been paid for. Nevertheless, it is imperative for you to remember that once your subscription has been canceled, you can continue to enjoy the subscription that you have paid for until it expires. ScentBird does the billing on the fifth of every month, and therefore, it is wise for you to ensure that your cancellation request is received before then to prevent them from getting an excuse to renew your subscription.

Ask for Assistance

If for some reason you are facing any challenges, or you have any questions with regards to canceling a ScentBird subscription, you can contact ScentBird by clicking the "help" button at the bottom right corner of their website and typing in your concern. Alternatively, you can call or email ScentBird customer service faster by GetHuman.

The Takeaway

Overall, it is apparent that although ScentBird is an excellent perfume subscription service, you may want to opt out from your subscription for one reason or another. Luckily, the process of canceling a subscription is quite straightforward for anyone to follow through. Unfortunately, ScentBird cannot refund you for subscriptions that you have already paid for even after canceling your subscription. However, they have an obligation to continue delivering colognes of your choice until your current subscription expires. If you need any help in the process of canceling your subscription, feel free to contact ScentBird customer service via GetHuman.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I cancel my subscription on ScentBird?

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