How do I file a warranty claim with Sears?

Sears has great appliances and they make it easy to file warranty claims if for some reason your device isn't working properly. Here's everything that you need to know about filing a warranty claim with Sears.

Sears gives its customers a satisfaction guarantee. If the product you receive does not meet the expected standards, you have the right to file a warranty claim. Sears is a great option if you are trying to improve your home. Home improvement is a valuable investment. It improves the resale value of your home and enhances your experience at home.

Sears gives its customers a lot to enjoy and one of them is their warranties. The satisfaction guarantee includes the following;

  1. Public liability protection
  2. A written product limited warranty
  3. Insurance for property damage
  4. Worker's compensation protection
  5. written labor limited warranty

Satisfaction Guarantee

The satisfaction guarantee is meant to make sure that you enjoy your home improvement products and services. If you are not satisfied with what you get, you should contact the customer support team immediately.

They will listen to you, understand your request and act promptly to help you get the product or service you deserve based on their warranty. If you wish to return a product, you should read and understand the Returns and Cancellation policy.

The Limited Warranty on Installation

Aside from the manufacturer's warranty, Sears also has a limited warranty on installation. The workmanship of all installations done by Sears is warranted. If it turns out to be faulty within a certain number of years, Sears will help you correct the problem. You won't be required to pay anything for it. If, however, the repairs are not commercially practicable or cannot be done on time, Sears may choose to give you a refund or replacement. The rights that you get for this warranty vary from one state to another.

Filing for Your Complaint

If you have any problems with your Sears products, you should contact the customer support team for help. Contact them by email and you will receive a reply fast. All complaints are handled by the customer service and then transferred to their relevant departments.

When contacting them, ensure that you have a clear explanation of your complaint and that you are covered in the warranty. Speak to them politely and explain how you would like them to help you. If you wish to speak with an agent, you may contact them by phone.

If you feel that your issue has not been addressed as it should, you may contact the Sears Corporate Advocate and Customer Complaint Department.

If you are covered by the Sears Home Warranty Plan, you are assured of 24/7 customer support

Managing Your Account Online

If you need to file a claim for your warranty, you can do it online. Visit the option 'My Account' and submit a claim. You can check the status of your claim and manage your plan online.

On the option 'My Account', you may also schedule a home warranty service. If you wish, you may schedule a visit for preventive maintenance.

You may benefit from Sears' warranty plan even if you already have home insurance. Your home is one of your biggest investments so you should give it the best protection possible. Your home insurance policy may not cover the cost of repairing or replacing your appliances if the damage is caused by mechanical failure.

If you are not sure whether you are covered in Sears' warranty, you may ask Sears' customer support team. They will guide you and help you ensure that you get the help you need. The best way to contact them is by phone. You do not need to wait a long time to get a response and you get to speak with an agent. Other ways to contact them include their social media sites and help desk.

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How do I file a warranty claim with Sears?

Why Did GetHuman Write "How do I file a warranty claim with Sears?"?

After thousands of Sears customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How do I file a warranty claim with Sears? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Sears if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Sears Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sears in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I file a warranty claim with Sears? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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