How do I find or track my Sears order?

A simple 7 step guide for solving this common Sears problem quickly and effectively by GetHuman

Before you get started, be sure you have: Tracking number, Phone number, Email, Password
You can find your order by going to this link
First select how you purchased your item (Online, in store, or on the phone)
Enter your email address
Enter your order number
If you don't know your order number you can login to your account at the same link by clicking "Your Account" in the upper right.
Once there you can see your order history. Select the order you are referring to to find the tracking information
If none of these options work for you, then you will need to call them for help. You can do so with this number call Sears here. I hope this helps!
We've helped 3,800 people fix a Sears issue like yours in the last 90 days. Let us help you!
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Author:Ollie4 years ago

About this Step by Step Guide

After thousands of Sears customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I find or track my Sears order?; I have a Craftman drill and the batteries will not charge. the battery charger will not work.; Cannot find credit card so cannot log in. I think I made a charge. Got letter saying I had to make a purchase to keep account open.; I HAVE INCORRECT CHARGES IN MY ACCOUNT AND ON MY CHAT WITH SEARS ACCOUNT OF **** I HAVE NOT RECEI...; My top loading washer has given me * ol codes. I have taken out clothes and readjusted the load...; My Kenmore Elite refrigerator is not putting out ice? Anything simple to do?... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 112 minutes to get through these steps according to other users, including time spent working through each step and contacting Sears. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Sears Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Sears that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I find or track my Sears order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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