How do I exchange an item to Selfridges?

A simple 4 step guide for solving this common Selfridges problem quickly and effectively by GetHuman

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Here is how you can return an online purchase in store at Selfridges - Step 1. Here is a link to Selfridges' online return policy and process: http://www.selfridges.com/US/en/content/refunds-and-returns
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Step 2. The purchased item must be returned within 28 days of purchase
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Step 3. To return an online order in store you must have three items: a. The original item in the original packaging b. Your delivery note c. Your payment card
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Step 4. If your case fulfills these requirements, you will receive a full refund for your purchase. Good luck!
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of Selfridges customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I exchange an item to Selfridges?... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 16 minutes to get through these steps according to other users, including time spent working through each step and contacting Selfridges. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Selfridges Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Selfridges that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I exchange an item to Selfridges? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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