How Do I Request a Refund to a Gift Card from Sephora?

You can request a refund for a product you purchased with a Sephora gift online. Log in to your Sephora account and click on My Account. Click Order History. Go to the Gift Card tab in your account, log in, and click on Request a Refund next. Select the product(s) you wish to return and follow the instructions. Enter your email address, PIN and reason for return. Click Submit Return Request.

If you have a gift card from Sephora and are unhappy with the items you purchased, you can ask the company to refund your money to the gift card. Here are the steps to request a refund to your gift card from Sephora.

1. Log In to Your Sephora Account

Sign in to your Sephora account and select the Order History option. Tab the link with Request a Refund next to it and then click Next. On the next screen, you will see a list of orders you have placed on your account. You can click on any order number to view its details. Select Request Refund within this section.

2. Select the Order Number

Click on the order number of the gift card you want to refund. You will have the option to Request a Refund. Once you click on this option, you will see a page to confirm that you would like to cancel or request a refund for this transaction. Choose Request Refund and follow the prompts.

3. Select Reasons for Requesting a Refund

Select your reason for requesting a refund. It will prompt you to enter your order number and email address. If you received incorrect items, submit a request for a refund on those items.

4. Add Your Details

You can request a refund by entering your order number and email address. Provide information about the date when you bought the gift card. You will need to include both the order number and email address associated with your account, then click Submit Refund Request.

5. Confirm and Submit the Order

To confirm that you wish to request a refund for this purchase, click Yes to proceed with your request or No if you change your mind while filling out this form. If you select Yes, you will find a confirmation page showing that Sephora has submitted your refund request.

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