How Do I Get a Replacement Part for My Shark Vacuum?

Getting your Shark parts replaced is easy and can be done right from their website. You will need to know the model number of the product you need replacement parts for, or if you don't have the product nearby, you can get help to identify it and find the parts you need. If you are not sure whether your Shark product is under warranty, contact Shark now to speak to a representative who can look up the product.

If you want to find out how to get a replacement part for your Shark Vacuum, read on. This article contains all the information you need to get replacement parts for your Shark products.

Is Your Product Registered?

To get replacement parts faster and easier, always register your products. Besides getting replacement parts quicker, there are other benefits associated with registering products, such as:

  • Access warranty information easily
  • Get access to product care instructions and troubleshooting
  • Receive special promotions and other offers

If your product is registered, contact a Shark representative by clicking here for help to order your replacement parts. If you are unsure whether you registered the product, a customer care agent can look up the product you purchased to see if it is under warranty.

Battery Support

If you are having a problem with a Shark product battery, here is some important information that may help, including how to replace, change, and dispose of these batteries properly.

The Shark Cordless vacuum and handheld vacuum come with an ION Power Pack, which is a 25.2-volt rechargeable, removable lithium-ion battery pack. To remove the ION Power Pack battery, squeeze the release tab and then slide it out from the vacuum. To insert the battery, slide it into the slot in the back of the vacuum until it clips and locks in.

Try Charging Your Battery

Before ordering a replacement ION Power Pack battery, try charging it with a Shark Charger. Only use an ION Power Pack Charger from Shark to charge your Shark product battery. It should take roughly 3.5 hours for your battery to be fully charged. Every lithium-ion product, including the ION Power Pack battery, will start at 100% capacity that will naturally decrease over time. For more information, check the instruction manual that came with the product or click here to contact a customer support agent at Shark.

To Get Replacement Parts and Accessories

If you would like to find replacement parts and accessories compatible with your Shark product, visit the Shark website and simply answer a few questions. The best way to look up parts information is by submitting the model number of your Shark product. The model number for your product can be found in two places, on the product itself and on the box it came in.

To Find the Model Number On The Product

The model number is on the rating label found on the main body of your product, which will either be underneath the unit or on the back of it.

To Find the Model Number On The Box

Check the bottom of the box your product came in for the bar code, which will also contain the model number of the product.

However, if you cannot locate the model number, you can get help to identify the product and find parts and accessories available for your Shark model by identifying the product from a list of Shark products or by clicking here to speak to a customer care agent at Shark.

How Do I Get a Replacement Part for My Shark Vacuum?

Why Did GetHuman Write "How Do I Get a Replacement Part for My Shark Vacuum?"?

After thousands of Shark Vacuum customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Replacement Part for My Shark Vacuum? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Shark Vacuum if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Shark Vacuum Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Shark Vacuum in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Replacement Part for My Shark Vacuum? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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