Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our Xbox how to guides page. And also our US Postal Service guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I created * different accounts not knowing that you are only able to create one. On eac...
Se cobr* la membres*a quiero cancelarla y que me devuelvan mi dinero
Are all the boots ten dollars
Ok they took ** out my account so can I order some shoes since they got my money yesterday
I want to cancel my membership!!!
Shoe dazzle a factur* **.**$ sur ma carte de cr*dit mais je n'ai fait aucun achat! Je v...
My issue was trying to check out. I had * vip credits and over *,*** points that would...
shoe dazzle - unable to print return label, my printer will print anything else. both p...
Where do I begin.. first off I purchased some shoes during the ** boot special returned...
Hi There, **I received my order yesterday (********* - Keke Boot). **I ordered a *.* in...
Re: Order Number: *********. **I bought * pairs of shoes for my mom on * June ****. Th...
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Reference

Guidance for Other Companies

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