How Do I Return My Item to Shoedazzle?

If you bought something from Shoedazzle and want to return it, then you're in luck. Shoedazzle accepts returns for any reason. As long as you return the item within 30 days in like-new condition, you should qualify for a refund. If you live in the U.S., you can start the return online. If you live in Canada, you need to start the return over the phone.

If you bought something from Shoedazzle that didn't work out as well as you'd hoped, you may want to return the purchase and get a refund. This article will teach you how.

Shoedazzle's Return and Refund Policy

Shoedazzle has a very lenient return policy. You can return your purchase for any reason at all. If you make the return within 30 days of it being shipped, you can qualify for a refund. The returned item must be in like-new condition.

Returning an Item to Shoedazzle in America

To make the return, follow these instructions:

  1. Go to Shoedazzle's website.
  2. Sign in to your account.
  3. Click on the VIP Account tab.
  4. Select Account Details.
  5. Select Order History.
  6. Click on the order number of the item you want to return.
  7. Click on the link reading "Return/Exchange" located next to the item you want to return.
  8. Follow the instructions for the Return Authorization Process.
  9. Print out the return label.
  10. Print out the return packing slip.
  11. Pack up the item you want to return, including the packing slip with it.
  12. Attach the return label.
  13. Ship the package to the address printed on the return label.

The shipping itself should take from five to 10 business days. Processing will probably take another three business days. You should receive your refund within 10 business days after that. The refund will be made to the same account you used to make the purchase. If that is, for some reason, no longer possible, you will receive your refund in the form of store credit.

Returning an Item to Shoedazzle in Canada

You can't initiate a return online if you live in Canada. Instead, you must call customer service. A packing slip will be emailed to you. Just print it out and follow the instructions on the slip.

Contacting Shoedazzle

To contact Shoedazzle's customer service, you can call 24 hours a day, seven days a week. There are no online contact options for customer service.

Why Did GetHuman Write "How Do I Return My Item to Shoedazzle?"?

After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return My Item to Shoedazzle? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return My Item to Shoedazzle? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Asked 5 months ago
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What customers are saying about this and similar problems

I ordered two pair of shoes on Oct **. I requested fast shipping on one pair and I rece...
This company has been charging me money and I did not subscribe to an account!!!
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I want to stop to be shoedazzle membershigt member
I want to cancel my VIP membership now

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