How do I return my item?

A simple 7 step guide for solving this common problem quickly and effectively by GetHuman

To return an item, log into your ShoeDazzle account.
Go to Order History in Account Details under the My Account tab.
On the Order History page, click on the order number associated with the item you want to return.
On the Order Details page, click on the Return / Exchange link associated with the item you want to return.
Once you click on the Return / Exchange link, you will be directed to the return authorization process. Complete the steps online to generate a return label and packing slip.
Print return label and return packing slip.
Follow packaging instructions on the return packing slip.
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Author: The GetHuman Team • January 15th, 2016

About this Step by Step Guide

After thousands of customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I return my item?; I didn't receive my package that I ordered; I cancel one of my order an I did not get my money back; I purchased shoes because I had a credit but they didn't use it and charged my card; I got charged ** dollars twice on my credit card after I made my purchase; My shoes haven't come in yet . And how can I cancel my membership, this is horrible service... So we put together this guide to try to help. It has 7 step(s) to it. It takes an average of 55 minutes to get through these steps according to other users, including time spent working through each step and contacting And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I return my item? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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