One of the best things about having a cell phone is being able to travel to any place that we want in the house or outside and still be able to make a phone call. Having a cell phone provides us with the convenience and confidence we need to have to know that during the good and bad times we can remain connected to our loved ones with ease. Another great thing about cell phones is that they can provide us with entertainment at just about anywhere as long as you have a good Internet connection and or wifi. You have the ability to surf the web, play games, study, take pictures and many other things.
Unfortunately, there are times that having a cell phone can turn bad. In the moments that we end up misplacing our cell phone and not being able to find it, or even having it stolen from somebody it can leave us with a bad feeling. If this has happened to you then you can rest assured that it is not the end of the world. If you had a cell phone that was lost or stolen and your service is with Simple Mobile, there is a solution.
Reporting Your Phone Lost or Stolen Using Text Message
If you have realized that your phone is missing, the first thing you want to do is get access to another working phone from anyone you know. Next you will have to send a text to Simple Mobile at 611611 and type the word LOST. From there you will be able to follow the steps in order to report your phone lost and have it locked.
Reporting Your Simple Mobile Phone Lost or Stolen Via the Internet
Alternatively if your phone has been lost or stolen you can reach out to Simple Mobile online through chat to alert them about the situation and get assistance with getting a replacement phone.
Reporting Your Simple Mobile Phone Lost or Stolen via A Phone Call
You can also reach out through mail to inform Simple Mobile about your phone, but it would take some time. A quicker way to reach out to them and get a live person to assist you would be to directly call Simple Mobile and let them know what happened so they can lock your device. They will also be able to assist you with putting in an order so you can get a new phone mailed to you.
After thousands of Simple Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Replace a Lost or Stolen Simple Mobile Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Simple Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Simple Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Replace a Lost or Stolen Simple Mobile Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.