Simple Mobile is a provider of prepaid mobile phone services and lower cost phones and is operated by Tracfone. Naturally, what do you do when you encounter a problem with your mobile phone? Read on and learn the three ways to get in touch with someone at Simple Mobile. Please keep in mind that current customers will need to provide their Simple Mobile SIM number and their Simple Mobile phone number regardless of how they get in touch with customer service.
Available 7 days a week from 8 A.M. until 11:45 P.M. EST and they can be reached from the Simple Mobile website.
Simple Mobile customer service can also be reached from 8 A.M. until 11:45 P.M. EST, everyday.
If you needed to write or send information by mail, Simple Mobile has the following address for customer resolution.
SIMPLE Mobile Corporate Office.
Attn: Executive Resolution Department
9700 N.W. 112th Avenue
Miami, FL 33178
Bonus Way Number Four
Since Tracfone is the parent company of Simple Mobile, you may also have the option of texting Help to 611611, but please bear in mind that this is an automated system and you may not be able to reach a customer service representative.
Self-help Option Number Five
You can also peruse the help section at simplemobile.com. Here is where you can find FAQs and owner manuals, to mention just two of the resources on this page.
Simply go to simplemobile.com and hover your mouse over the Help tab to see a variety of topics including technical support and other resources. The direct link for technical support is https://www.simplemobile.com/techsupport.
After thousands of Simple Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report a Problem with My Simple Mobile Wireless / Mobile Phone? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Simple Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Simple Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report a Problem with My Simple Mobile Wireless / Mobile Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.