Is Simple Mobile Cellphone Service Any Good?

There are pros and cons for everything. On one side, Simple Mobile gives you a lot of perks for your money up to a point. Its reliability is okay in some cases but people who like to travel or need bigger data packages without throttling may need to look elsewhere. There are people who are happy with Simple Mobile. It all depends on your own individual needs, plans, and budget.

Simple Mobile has been in existence since 2009, but how good is the mobile service? Read on to find out more. This guide will cover a few plans to give you an idea of what you get for the price, then it will cover Simple Mobile's Network reliability and customer service quality.

Simple Mobile Plans

Simple Mobile offers multiple unlimited plan options, all ranging in price. You can get 3 GB of data for $25 or 15 GB for $40. It even offers two plans called Truly Unlimited. Truly Unlimited also offers high-speed data, with video streaming up to 480p. The $60 Truly Unlimited Plan is the only plan to include any cloud storage, and it offers 50 GB of it.

Each unlimited plan has much in common. They all include unlimited talk, text, and international text, with international calling up to 20 different international numbers. You also get hotspot capabilities and unlimited data with each plan. International roaming is also offered to 16 countries in Latin America and you get a monthly international calling credit of about $10.

If you need to add additional lines to your plan, Simple Mobile allows you to do so for $25 per line and you can add up to four lines to your plan. If you have any questions or would like to learn more, visit simplemobile.com or call a Simple Mobile Representative directly.

Simple Mobile's Network

If you've ever heard of the term MVNO, it stands for Mobile Network Virtual Operator and it refers to prepaid companies that lease their wireless and data service from one of the main three networks in the United States: AT&T, T-Mobile, and Verizon. Unfortunately, MNVO subscribers are treated as less of a priority on these wireless networks. Most people are fine as long as they stay in an area of coverage in a major city, but service gets spotty in more rural areas. If you like to travel or enjoy camping, you may be better off getting service from a major provider directly, instead of going through a third party vendor.

Simple Mobile's Customer Service

Customer service is usually going to have mixed reviews depending on who you talk to. Simple Mobile customer service can be reached 7 days a week, from 8 a.m. EST until 11 p.m. EST. You can also visit the website simplemobile.com. Current customers have the option of logging into their account. Simple Mobile seems to cover its customers basic needs, but difficulty may or may not arise if you run into an issue you need help with and need to call.

Why Did GetHuman Write "Is Simple Mobile Cellphone Service Any Good?"?

After thousands of Simple Mobile customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is Simple Mobile Cellphone Service Any Good? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Simple Mobile if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Simple Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Simple Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Simple Mobile Cellphone Service Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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