Step By Step Guides for Solving Issues

Instructions to help with popular customer service issues

Popular How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our iTunes how to guides page. And also our DISH guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I received my Arch Support Sandals today. They are too big. I want return it and get sm...
I have two accounts, my original and a recently second account.. want to cancel second...
I ordered the wrong thing CANCEL
I order the wrong thing. Please cancel
On April * I ordered a pair of SKECHERS Work Shoes. Order Number: ********. The package...
I put in order on april * haven't received it yet order number is ********
Why can I not use my birthday certificate for $**.**
Order **********I have NOT received my shoes. They have been sitting in Fort Worth Texa...
I have not received my shoes. The money was taken out of my account on April **th and m...
Want to set up password for my account
I am not able to use my $**.** Birthday certificate. It won't process. Wtf? I spend a t...
How can I order this product ******L it is Skechers Ryan World
Waiting to receive a new pair of shoes. After returning a defected pair. Ticket ******
Need to hear about ticket*******
I bought the sketchers arch fit golf shoes with Velcro straps there’s not enough Velcro...
I need a return slip for in order ******** they are too big I was online trying to re-o...
When am I receiving my order.
I am trying to order the skeckers go run glide step shoes, but cannot find them on the...
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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