Skrill is an online wallet system that makes it possible to receive payments or make withdrawals online. The easiest way to remove a restriction on your Skrill account is by contacting the customer service team.
One of the most common Skrill restrictions is that you can't withdraw over $1,000 within 90 days. However, you can get rid of the restriction and push it up to $8999.99. To complete this process, you have to complete the identity verification and postal address verification processes.
Even though this may sound appealing, it is not always a good idea. It means that you can only withdraw $1,000 per month.
There may be other restrictions depending on the type of Skrill Account you use. If you are uncertain about the terms and conditions, contact the customer service team and ask for help.
Changing From Private to Commercial Use
When signing up for your Skrill account, you will have to clarify if you plan on using your account for commercial or private reasons. If you plan on using your private Skrill for commercial purposes, you have to contact the customer service team first. It doesn't matter if you also use it for your private reasons.
Your Skrill account is considered commercial if you use it to receive payments that are related to your business. Skrill has the sole discretion to determine, within reason, if your Skrill account can be considered commercial.
Commercial Skrill accounts must abide by the Merchant Terms and Conditions. If you are unsure about whether your account may be classified as commercial, contact the customer service team and ask for their opinion.
Closing Your Account
If Skrill's restrictions are too much for you, you may cancel your account. Even though it is possible to get rid of certain restrictions, it isn't always possible. If you wish to close your Skrill account, contact the customer service team and ask for help.
If there is a balance on your account at the time of closure, you must withdraw it within a specified period.
Contacting the Support Team
The Skrill customer service team can help you get rid of a restriction on your account. They may help with any other issues concerning your account.
The best way to contact Skrill is on the phone. It is the fastest support option and you get to speak with a member of the customer service team. Explain the problem you have been experiencing, the type of restriction you want to get rid of, and the type of support you hope to receive.
If you can't get help on your first call, you may contact the support agents again. You may be connected with a more helpful agent.
Another option to speak with an agent is via email. Even though email support doesn't allow you to speak directly with an agent, you can have details of your communication for a long time. You can refer to them for help in the future. You may need to send several emails back and forth before getting the help you need.
After thousands of Skrill customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get Rid of a Restriction on My Skrill Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Skrill if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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