How Do I Chat with a Skype Customer Service Rep?

If you're experiencing problems with Skype and would like to contact a customer service rep, using live chat is the best way to get hold of them. You may like first to visit Skype's help desk where you can find answers and troubleshooting for common issues.

How do I chat with a Skype customer service rep?

Skype is a great way to keep in touch with friends and family around the world. However, sometimes you may have a problem with your account and want to contact a customer service rep. If you're having problems making calls, signing into your account, or aren't happy with the quality of your calls, a customer service rep will be able to help solve your problem.

You can find all the information you need at Skype's help desk, whether you want to change or cancel your skype subscription or add money to your account.

Contact Skype Customer Service Team

Skype has a dedicated page on their website, which can help you to troubleshoot; this page is called the help desk. You'll be able to get answers to common issues and advice about how to solve the problem. You can either browse the FAQ or type your topic into the search bar to be taken to the relevant page.

If you can't find what you're looking for, you can talk to a customer service representative via live chat. Skype doesn't have a dedicated customer service number, so the best way to contact them is via live chat, email, or social media. Follow these simple steps:

1. Click on ‘Contact us' from Skype's homepage

2. Select your issue.

3. You'll then be asked to be more specific. Choose the situation that's most relevant to you.

4. You'll then be given solutions that you can try.

5. In most cases, you'll also be given the option to talk to a customer service agent via live chat. There is also a section called additional resources where you can choose ‘contact us' or speak to a virtual agent.

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Why Did GetHuman Write "How Do I Chat with a Skype Customer Service Rep?"?

After thousands of Skype customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Chat with a Skype Customer Service Rep? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Skype if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Skype Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Skype in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Chat with a Skype Customer Service Rep? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Asked a year ago
Updated a year ago
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